Nursing Manager (RN)

Job Description

Job Description

Position Summary:

We are seeking an experienced Registered Nurse who is energetic and passionate about helping and working with a diverse population. The Nursing Manager will oversee the clinical support staff team including, case managers, community health workers, site managers, medical assistants, medical receptionists and call center employees as they provide healthcare services to patients and audit the accuracy of their records. Their duties include training, scheduling, and mentoring, assisting providers with work flow, and managing patient issues. The Nursing Manager works with and reports directly to the Director of Nursing

Responsibilities:

• Responsible for scheduling doctors, nurse practitioners and specialists to maximize coverage and appointment volume at all Saint James Health locations
• Supervises Case Managers, Community Health Workers, Site Managers, and Navigators
• Works with Site Manager to oversee Medical Assistants, Medical Receptionists, and Call Center Staff
• Work with the site managers to ensure support staff coverage for all sites and providers including; Medical Assistants and Medical Receptionists
• Responsible for staff coverage and adjusts staff working schedules as needed to cover PTO, sick and emergency calls. Maximizes the use of available staff resources.
• Coordinates staff training and retraining to further the professional development of the staff and improvement to patient care.
• Works with the Chief Medical Officer and site manager to implement any existing, new or revised clinical processes.
• Works with Human Resources regarding discipline, grievance resolution, and performance evaluations for all clinical support staff.
• Works with the Chief Medical Officer to design a process to maintain inventory throughout the sites.
• Oversees staff to ensure the daily AM and PM checklists are completed.
• Ensures clinic compliance with HRSA, Ambulatory Care and Mental Health licensing regulatory
• Manages all vaccine, medication, supply ordering, storage, and inventory.
• Conducts quarterly staff meetings in collaboration with site managers.
• Interviews candidates and recommends candidates for open positions.
• Works with human resources regarding orientation of new staff.
• Completes yearly competency reviews as well as on going reviews and evaluations.
• Ensures that all staff certifications are up to date and in human resource file.
• Collaborates with the Chief Medical Officer and other site managers to scheduled training or the staff regarding risk management training to mitigate risk within the organization.
• Conducts monthly audits to ensure proper documentation regarding vaccines, EUAs, VIS, history of vaccines administered, vaccine documentation, vaccination sites, proper VFC status, and information is correct and entered in the system
• Conducts monthly audits to ensure demographics are being charted correctly
• Implement quality improvement measures approved by the Chief Medical Officer as needed for staff.
• Oversees clinical operations with respect to appointment scheduling, patient flow, and medical records.
• Responsible for maintaining efficiency through provider scheduling and identifying gaps in services.
• Strengthens the intake process for all medical appointments by identifying needs for staff training.
• Works closely with the Chief Medical Officer to analyze the delivery of patient care services and to identify strategies to fill identified gaps.
• Monitors the clinical process of appointment scheduling, patient flow, and medical records.
• Support the implementation of policy and workflow changes
• Perform other duties as assigned.

Qualifications

• Hold a current Registered Nurse license in the state of New Jersey.
• One year supervisor within a healthcare center or hospital.
• Ability to fluently speak, read and write English and Spanish. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence
• Commitment to working in a community health center with the challenges of high risk and often uninsured diverse patient population
• Computer literacy: Microsoft Word, Excel and Outlook required
• Demonstrated ability to deliver and execute decisions
• Demonstrated problem solving ability including planning, organizing, and prioritizing.
• Ability to motivate individuals and develop group cohesiveness.
• Ability to work collaboratively and productively with all members of senior leadership, medical providers, and clinical staff.