Credit Collections Analyst-Hybrid

Job Description

Job Description

BCforward is currently seeking a highly motivated Credit Collections Analyst for an opportunity in Parsippany, NJ.

Position Title: Credit Collections Analyst

Location: Parsippany, NJ

Anticipated Start Date: ASAP

Please note this is the target date, and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Contract Duration: 3 Months (Possibility in extension Temp to Perm)

Pay Rate Range: $25 -$28/ Hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Type: 4 days/week on-site required. Currently, Temp could be remote 1 day/week (subject to change in the future based on business needs).

Job Description
Your Role

• Handle collection requirements for multi-million-dollar portfolio of accounts.
• Must have experience reconciling large / complex billing histories.
• Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable.
• Provide ongoing customer service to account contacts by providing reports, handling special requests, and handling data submission of invoices.
• Resolve customer discrepancy claims or nonpayment issues by appropriately raising invoicing issues to Billing and Sales Administration.
• Process refunds, adjustments and write offs as needed.
• Prepare required documentation for placing accounts with third party agents.
• Generate monthly status reports of portfolio aging and payments.
• Provide coverage for other Collection Specialists as needed.
• Special projects as directed by the Credit & Collection Management.
• Ability to maintain accurate and up to date collection records.

Your Responsibilities

• 2+ years of experience in credit and collections.
• Associate’s degree or post high school education/training preferred.
• Ability to handle multiple projects at once.
• Ability to interact professionally with customers and internal departments.
• Ability to use Microsoft Office applications (i.e., Outlook, Word, Excel (including V-Lookup, Pivot Tables - to analyze data and create reports).
• Ability to work independently and as part of a team.
• Strong oral and written communication skills.
• Knowledge of Credit, Accounts Receivables and Collections software."

Benefits:

BC forward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’ s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.