Customer Care Specialist

TEKsystems is supporting a client actively hiring for customer care specialists for a hybrid role in Swedesboro, NJ. This position will interact with customers and process their prescription orders. Applicants with strong customer service skills and available to work an evening shift, 11:30am-8pm, are encouraged to apply.

Description

• Provide strong communication and empathy to customers
• Efficiently navigate systems to provide service in a timely fashion
• Ability to critically think and react to different customer situations
• Ability to interact with team members across different departments
• Maintain a positive and professional attitude

Qualifications

• Strong customer service and communication skills
• Data entry and administration skills
• Must be willing to get a NJ pharmacy technician license during the training period
• Prior call center experience preferred

Additional details

• Monday-Friday
• Hybrid schedule- 3 days remote, 2 days onsite
• 6 week on-site training required
• 1 Saturday/month once the training period is complete
• Contract to hire opportunity
• Full company benefits and 401K

Job Type & Location

This is a Contract position based out of Swedesboro, NJ.

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Swedesboro,NJ.

This position is anticipated to close on Feb 13, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.