Product Director - Technology Asset Management

Job Description

At JPMC, we are shaping the future of technology asset management within a dynamic, global organization, working alongside talented professionals in a collaborative and innovative environment.

As a Product Director in the Office of CTO, you are an integral part of the team to lead the strategy, development, and delivery of technology asset management solutions. As a core leader, you will drive process reengineering initiatives, ensure book of work planning is aligned with controls and compliance requirements, and champion best-in-class user experiences for internal stakeholders. You will have a strong commitment and deep expertise in product management, technology asset lifecycle, and process optimization, with a proven track record of delivering impactful solutions in a complex, regulated environment.

Job Responsibilities

• Define and execute the product vision and roadmap for technology asset management, aligning with organizational goals and regulatory requirements and identify opportunities for process reengineering to improve efficiency, reduce risk, and enhance value delivery.
• Lead cross-functional teams to analyze, redesign, and implement technology asset management processes.
• Drive automation and digital transformation initiatives to streamline asset lifecycle management and develop and maintain a controls-aligned book of work, ensuring all initiatives meet compliance, risk, and audit standards.
• Collaborate with risk, compliance, and audit teams to proactively address control gaps and regulatory changes.
• Champion best-in-class user experiences by gathering feedback, conducting user research, and leveraging design thinking methodologies.
• Partner with UX/UI designers and engineering teams to deliver intuitive, efficient, and scalable solutions and engage with key stakeholders across technology, operations, risk, and business units to understand needs and drive adoption.
• Communicate product vision, progress, and outcomes to senior leadership and stakeholders.
• Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement and report on product performance, user satisfaction, and process efficiency.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• 10+ years of product management experience, preferably in technology asset management or related domains.
• Demonstrated experience in process reengineering and digital transformation.
• Strong understanding of controls, compliance, and risk management in a regulated environment.
• Proven ability to deliver best-in-class user experiences through collaboration with design and engineering teams.
• Excellent communication, stakeholder management, and leadership skills.
• Experience with agile methodologies and product development frameworks.

Preferred qualifications, capabilities, and skills

• MBA or relevant advanced degree preferred.
• Experience with technology asset management platforms and tools.
• Familiarity with ITIL, ISO standards, or other asset management frameworks.
• Certification in Product Management (e.g., Pragmatic, AIPMM, PMI-ACP) is a plus.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.