Program Supervisor

Job Description

Job Description

Benefits:

• Stable schedule with strong work-life balance
• Paid training
• Mileage reimbursement
• Hands-on leadership experience
• 401(k)
• Competitive salary
• Health insurance
• Opportunity for advancement

We're looking for a Program Supervisor who enjoys supporting staff and helping participants have safe, meaningful days. This is a hands-on role where you'll build relationships, guide a small team, and make sure assigned services run smoothly, effectively and with heart. If you care deeply about supporting individuals with intellectual/developmental disabilities and like being active solving problems in real time, and making a difference without sitting behind a desk all day, you'll feel right at home here.

KEY RESPONSIBILITIES:

• Lead assigned small community-based youth and adult teams with heartafter school, respite, weekends, summer camp ensuring every participant feels welcomed, supported, and seen.
• Champion program quality, safety, and a consistently positive participant experience across all service lines.
• Support and coach Case Managers, building a team culture rooted in clarity, kindness, and accountability.
• Keep schedules steady and staffing strong so programs run smoothly and families feel confident in our care.
• Partner with HR to bring in great people and set them up for success through thoughtful hiring, onboarding, and training.
• Contribute to audits, reporting, and continuous improvement efforts that help our programs grow stronger each year.
• Participate in the oncall rotation, offering calm, supportive guidance when services run outside office hours.

QUALIFICATIONS:

• Minimum of 2 years supervisory experience in fast paced environments
• Understanding of strategies and services related to intellectual/developmental disabilities
• Strong communication skills and a leadership style rooted in clarity, empathy, and accountability.
• Ability to manage multiple programs, locations, priorities, and schedules with calm, steady organization.
• Familiarity with state regulations, documentation standards, and quality assurance practices (or willingness to learn quickly).
• Comfort supervising staff, coaching performance, and building a positive, missionaligned team culture.
• Techfriendly and adaptableable to learn new systems, support audits, and maintain accurate records.
• A commitment to supporting youth, adults, and families with intellectual/developmental disabilities with dignity and respect.
• Valid drivers license and willingness to travel between sites (Atco/Montclair)
• Ability to participate in the oncall rotation.

Let's Connect!
If youre a steady, peoplecentered leader who thrives in a missiondriven environment, wed love to meet you. Join us in building programs that feel safe, supportive, and full of heart for every participant and family we serve.