Assistive Technology Professional - New Jersey
*This role is based in New Jersey, with a preference for candidates in the greater NYC area. Candidate must be able to work remotely in New Jersey and be able to travel within this region. As an Assistive Technology Professional, you will contribute in the following areas:
- Work closely with clinicians who are considering ibot® for their users. To evaluate, select and provide optimal, equipment/components to meet their client’s needs.
- Perform assessments(s) of Complex Rehab Technology patient’s needs and the patient’s home environment.
- Demonstrate use of Mobius Mobility Products and ensure user and/or caregiver demonstrate knowledge of proper operation of the equipment
- Review seating specifications and orders for accuracy
- Lead the delivery of the ibot® , ensure proper fitting of equipment, conduct user training and review training results, with an eye to meeting user and caregiver mobility needs
- Provide ongoing client support for assessment of clinical progress and revisions to plan of service
- Assist in resolving service needs when appropriate.
- Complete appropriate documentation of patient visits, including reports as needed to physicians regarding patient clinical progress.
- Report rehab equipment hazards and/or product incidents as required in compliance with company policy.
- Maintain a demonstration ibot® at your location per user manual maintenance schedule and required cleaning policy. Maintain all needed supplies for transporting or shipping the ibot® per policy (wooden crate, ramps, straps)
- Seek opportunities to develop new relationships and grow your territory by: exhibiting the ibot® providing in-person in-services for clinics, presenting at OT/PT/Rehab Engineering school programs within region.
- Evaluate and recommend updates of rehab products and services offered by the company.
- Excellent listening and communication skills with clients and external partners, as a part of training, service, or troubleshooting, either via phone or in person
- Transferring clients properly in/out of mobility devices, and operating applicable transfer equipment correctly
- Maintain effective communication with staff and clinic/community contacts
- Assist with insurance documentation and processes as needed
- Work collaboratively with company operations and service teams to ensure equipment configuration, delivery and follow-through
- Conduct in-service, product training and demonstrations for clinical and other staff at rehabilitation hospitals and mobility clinics. Attend and support trade shows and industry events as needed
- Adheres to Rehabilitation Engineering and Assisted Technology Society of North America’s (RESNA) Code of Ethics. Adheres to all company policies and procedures.
- Participate in surveys conducted by authorized inspection agencies.
- Participate in the company’s Performance Improvement Program
- Participate in company committees when requested
- Participate in in-service education programs provided by the company
- Pursue continuing education programs appropriate to job responsibilities
- Perform other duties as assigned by Management
- Maintain current ATP Certification via RESNA
- Report any misconduct, suspicious or unethical activities to the Compliance Officer, FDA Management Rep., Safety Officer or HIPAA Officer as appropriate
- Hands on experience working with individuals with disabilities
- Self-motivated, dependable, flexible, detail-oriented, and exhibiting a strong work ethic
- Physical ability to participate in training new users for basic ibot® use and ibot® stair training.
- Maintain private location for taking HIPAA related calls, device to support VoIP Phone application, secure wifi network.
- Ability to travel and transport an ibot® within driving distance in the NJ/NY area.
- Must have current working knowledge with MS Office. Experience with a CRM such as Atlas, Salesforce or HubSpot is also preferred.
- Valid and current ATP Certification via RESNA
- Bachelor's Degree in Occupational Therapy, Physical Therapy, Rehabilitation Technology or health related degree.
- Minimum of 1-3-years’ experience as an ATP or Therapist working in rehab technology in a Rehabilitation Facility, Clinic, Durable Medical Equipment (DME) dealer, or other applicable environment preferred.
- Valid and current Driver License
- Ability to complete all tasks that require the use of a computer and office equipment
- Ability to move throughout the building and grounds and communicate with employees, customers and others
- Ability to move items weighing up to 30 lbs.
- Ability to travel as needed both domestically and internationally
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