Sr Training Technology Specialist

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?Primary Purpose: PRIMARY PURPOSE OF POSITION

Demonstrates mastery of skills and extensive subject matter knowledge in implementing and supporting training technology strategies and identifying technology solutions for the Training organization. Supports the implementation of the Systematic Approach to Training (SAT/ADDIE) model by providing support for the Exelon LMS and other learning technologies. Provides expertise in analyzing training technology problems, developing and recommending solutions relative to company strategic initiatives and Training department requirements.

Primary Duties:

PRIMARY DUTIES AND ACCOUNTABILITIES

• Identifies, implements, and supports the training technology strategy. 
• Training data management, analysis, and reporting. 
• Supports project management for implementation of training technology improvements. 
• Implements and supports testing for changes and updates to training-related databases and software. 
• Provides end-user support (e.g. granting access, password resets, troubleshooting, etc.) 
• Monitors and triages Learning Technology support applications, hardware, and the Learning Management System (LMS)
• Responsible for administering LMS systems.

Job Scope: JOB SCOPE

Facilitates implementation and management of technology solutions. Provides functional direction to instructional personnel across assigned programs for content and methodology associated with training technology. Contributes to the creation and updating of system related documentation, whenever applicable. May involve periodic travel to other Exelon Utility locations.

Minimum Qualifications: MINIMUM QUALIFICATIONS

• BS/BA in information/education/training technology discipline and 4-7 years relevant experience or in lieu of a bachelor's degree, 6-9 years relevant experience in education/training or clerical experience using technology applications.
• Experience leading or participating in teams from multiple organizations in accomplishing diverse tasks and assignments.
• High level of knowledge of the scope and bounds of various operating systems, hardware platforms, PC tools, and systems including SAP, LMS, WBT/CBT, Socrates, Articulate, Office 365/Teams, SharePoint, and other IT/training applications
• Excellent analytical and problem-solving skills

Preferred Qualifications:

PREFERRED QUALIFICATIONS

• Experience with administering LMS systems, Python, Success Factors, Power BI Dashboards, Oracle, JAVA, and AI
• MS/MA in an information technology discipline, technical discipline, or education/training
• 1+ years of professional experience in the implementation of training programs using e-learning technology
• Experience with change management methodologies
• Experience with virtual and augmented reality implementation
• Knowledge of the Systematic Approach to Training (ADDIE)

Benefits:

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $89,600.00/Yr. – $123,200.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.