Starter/Outside Golf Operations Team Member - Westlake Country Club

Job Description

Job Description

OUTSIDE GOLF OPERATIONS TEAM MEMBER – Westlake Country Club

WCC SFM, LLC

LOCATION: Jackson, NJ

DEPARTMENT: OPERATIONS

REPORTS TO: GENERAL MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Westlake Country Club is a premier golf, recreation and entertainment destination focused on improving the health and economic vitality of Jackson, NJ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Westlake Country Club is a managed facility by SFC GOLF, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Operations Team Member will be responsible for a variety of duties while providing participants with a quality program experience.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Welcoming golfers to the first tee, reinforcing course policies, monitoring pace of play, and helping ensure a safe enjoyable experience for all players
• Coaching sports groups or teams during clinics and camps
• Check rosters and player's identification
• Ensure correct equipment is available for games and proper set up of all play areas
• Ensure games start on time and are scored accurately
• Monitor play areas including courts and adventure area
• Monitor and assist in maintaining course conditions and equipment, reporting safety concerns to the Golf Operations leadership
• Assist the Golf Operations leadership with venue preparation for events and tournaments
• Assist the Golf Operations leadership during major events with check-in, signage, and other tasks
• Assist and transport guests as needed around the facility during events
• Assist in league and class coordination
• Provide courteous and friendly service to all guests and staff
• Provide knowledge about prices, leagues, and events
• Know and enforce the facility's policies, procedures, and rules
• Opportunities to provide sports instruction and coach youth (based on experience)
• Scoreboard Operation
• Officiates games and contests
• Complete special projects, daily assignments and other duties as directed by management

MINIMUM QUALIFICATIONS:

• Have the ability to work with a wide variety of age groups
• Flexible work schedule (e.g., nights, weekends, holidays)
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
• Must work well with others
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and wellbeing of others
• Have sports experience or an interest to learn
• Able to work electric scoreboard preferred
• Previous coaching/mentoring experience preferred
• Must have a valid driver's license

WORKING CONDITIONS AND PHYSICAL DEMANDS

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
• Must be able to walk intermittently
• Will be required to operate a computer