Office Administrator

Join our Team as an Office Administrator!

We’re seeking a highly organized and proactive professional to oversee day-to-day office operations and ensure smooth workflows across the organization. In this role, you will serve as the primary point of contact for all incoming client requests, ensuring smooth and efficient access to our D2C (direct-to-client) services. You will oversee the triage, prioritization, and coordination of requests, playing a key role in delivering timely and exceptional support to our clients.

Your future work environment

We are looking for an Office Manager at our new facility in Lafayette.

Your future team

As a global leader in wastewater treatment, rainwater harvesting, stormwater management, liquid storage and organic waste recycling, Premier Tech Water and Environment provides sustainable solutions to current and future problems. Thanks to our local roots and our worldwide reach, we have an extensive knowledge of our markets and are masters of our destiny.

What we offer

• Health, vision, and dental insurance plans - available day one
• Short-Term & Long-Term Disability
• Life insurance
• Health savings and flexible spending accounts
• Telehealth
• Team member and family assistance program
• 401(K) retirement plan with company match
• Skills development through University of Premier Tech platform

Your future role

• Serve as the first point of contact for all D2C (direct-to-client) requests, ensuring smooth intake and prompt responses
• Manage, triage, prioritize, and dispatch client requests to internal teams
• Take ownership of order processing, tracking, and fulfillment for accuracy and efficiency
• Maintain strong client relationships with proactive communication and solutions
• Collaborate with cross-functional teams to resolve complex issues while driving a seamless client experience
• Handle team attendance data, payroll support, and onboarding of new team members
• Support daily office operations, including shipping, receiving, inventory, and supply management
• Maintain accurate records, generate reports, and identify opportunities for process improvement
• Promote continuous improvement and environmental health & safety programs

Required skills

• Degree in administration, A.A.S. in business, or equivalent experience
• Dispatch or customer service experience
• Office administration experience - HR administration is a plus
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and common office tools
• Experience with CRMs and customer service software
• Strong written and verbal communication skills
• Excellent problem-solving abilities and attention to detail
• Knowledge of NJ geography for planning and dispatching routes
• Ability to work independently and collaboratively in a fast-paced environment
• Customer-focused mindset with professionalism and strong interpersonal skills
• Adaptable, resilient, and proactive in handling challenges
• Team player able to collaborate with multiple stakeholders
• Forklift experience is a plus
• Health and Safety knowledge

Do these words spark your interest?

office, administration, administrative support, communication, client, dispatch, customer service, collaboration, septic, water treatment

Do your eyes light up when you read about this great opportunity? Apply now, we look forward to meeting you!