Quality Manager
Operations Manager __ In this role, you will establish and maintain a quality culture in Electrification Installation Products, controlling quality with systems, tools, and teams to exceed customer expectations while ensuring sustainable operations. Reporting to the Plant General Manager and a key member of the plant leadership team, you will be accountable for driving product and process quality and operational improvements to ensure our continued compliance with ISO9001:2015 quality management system standard and regulations within the plant. The work model for this role is: Onsite. Key Responsibilities
- Maintain and continuously improve a Quality organization structure capable of supporting the strategic initiatives of the plant and lead the efforts to integrate quality needs into the development of short- and long-range strategic business plans.
- Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied; Includes the complaint management system and the corrective/preventive action process related to customer issues, and the coordination of customer visits and audits.
- Lead operations initiatives in the development, implementation, and improvement of the Quality Management Systems throughout the organization; Provide advanced quality planning support in the development and launch of new products, processes and services.
- Lead the internal Quality System Audit program and manage the corrective action system in conjunction with the management review process.
- Analyze key organizational quality metrics and perform periodical reviews to evaluate results and establish action plans to close the gaps.
- Bachelor's degree in engineering is required, preferably Electrical, Mechanical or Industrial related curriculum; Master's degree is a plus.
- 5+ years of experience in Quality Engineering, preferably in a complex, made-to-order, high volume manufacturing environment.
- Must have at least 3 years of Quality team leadership experience with demonstrated capability to provide effective employee coaching, development, and performance management.
- Direct experience in obtaining and maintaining ISO 9001:2015 Standard Certification is highly desirable.
- Lean Six Sigma Green Belt certification. Black Belt is a plus.
- Strong ability to collaborate closely with peer members of the leadership team is required, including: Engineering, Operations, Materials Management, Finance and Finance, and will help drive continuous process improvement initiatives.
- ISO 9001 QMS Lead Auditor Certification; NQA-1 Lead Auditor Certification; IPC-A-610 and/or IPC-J-STD-001 Certification; ASQ CQE or CQM is preferred.
- Candidates must already have work authorization that would permit them to work for ABB in the US.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D - 100% employee paid up to maximums.
- Short Term Disability - up to 26 weeks - Company paid.
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance.
- Paid Parental Leave.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
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