Floating Medical Assistant
- Perform job in accordance with Company Mission, vision, and goals.
- Assists patients with medical forms, as necessary.
- Exercise confidentiality in all areas, abiding by HIPAA rules and regulations.
- Accurately completes applicable paperwork; ensuring patient medical records are complete. Prepares all forms and requisitions as instructed by the provider.
- Creates and maintains a positive atmosphere of customer service, team work, mutual respect, professionalism and accountability at all times.
- Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit, and confirming patient ID.
- Takes and records patient vitals.
- Properly maintains examination rooms and all other clinical areas.
- Answers telephones in a professional manner and delivers messages promptly.
- Returns patient calls in a timely manner.
- Maintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications current.
- Adheres to Infection Control, Safety and OSHA standards as specified by State, and Company standards.
- Maintains knowledge of, and complies with established State, Company and any other applicable policies and procedures.
- Instructs patients in simple procedures/tests and dispenses appropriate educational materials.
- Relays provider orders to the patient.
- Prepares, cleans and maintains ultrasound machine, as appropriate.
- Draws up injections to be administered.
- Verifies that radiological and laboratory records are received and in the patient chart. If radiological and/or laboratory records are not in the chart, takes necessary steps to obtain the records.
- Fits patients for durable medical equipment (DME) and completes all applicable paperwork.
- Obtains prior-authorizations for radiology and/or prescriptions, as needed.
- Keeps rooms clean and stocked with supplies.
- Maintains stock of medicines and supplies as necessary. Advises Office Manager when replacements are needed.
- Sterilizes and cleans instruments used in examinations and/or procedures; maintains clean and hygienic environment.
- Monitors personal and provider staff task buckets in the EMR.
- Under the direction of the physician, assists with providing Workers Compensation medication.
- Labels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity.
- Processes specimens and prepares them for shipping.
- Maintain lab area with ample supplies and in a clean and safe condition.
- Follows test requirements of laboratory and procures unaltered urine specimen for testing.
- Participate in and complete all required trainings and in-services.
- Acts as a back-up for Ancillary Medical Assistants, performing Ancillary Medical Assistant duties, as directed.
- Performs other duties as assigned.
- High School Diploma, or equivalent.
- Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
- Must have excellent written and oral communication skills, including exceptional customer service.
- Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
- Must be able to work individually as well as within a team.
- Must be able to follow both verbal and written instructions.
- Must be able to work a flexible schedule.
- Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
- Must be able to multi-task and prioritize.
- Must demonstrate extreme attention to detail.
- Must possess strong organization skills.
- Must be able to problem solve and use reasoning.
- Must be able to meet predefined quality standards.
- Must maintain and project a professional attitude and appearance at all time.
- Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
- All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
- Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure.
- One (1) year of prior experience working in a medical practice.
- One (1) year of prior experience working with an Electronic Medical Record (EMR).
- Current Basic Life Support (BLS) certification.
- Pay Range: $17.00/Hr - $22.00/Hr
- PTO: Up to 96 hours in first year (pro-rated based on start date)
- Holidays: 7 (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
- Retirement: 401(k) with employer match
- Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
- Other Company-Paid Benefits: Basic Life/AD&D, Employee Assistance Program
- Other Voluntary Benefits: Short-Term Disability, Long-Term Disability, Voluntary Life, Accident, Critical Illness, Hospital Indemnity
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