Infusion Administrative Assistant -1 to 2 days per week

Position Summary

The Infusion Administrative Assistant is responsible for providing administrative support to ensure the efficient operation of the medical office. You will support medical staff and patients through a variety of tasks related to patient care management, organization, and communication.

Schedule - Wednesdays: 8:00 AM -4:30 PM and one rotating day (can just work Wednesdays if preferred).

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Assists nurses with obtaining patient orders, office visit notes, and labs from outside provider offices
• Act as point of contact for stake holders
• Interview patients for case histories prior to appointments
• Update and maintain patients’ health records
• Assist patients with initial paperwork
• Schedule and coordinate appointments
• Process insurance claims in compliance with law requirements
• Use medical software to support all transactions
• Manage receivable and payable accounts and maintain financial records
• Answer patients’ queries and ensure quality customer service
• Collaborate with doctors and nurses to help with schedule tests and order supplies
• Ensure compliance with procedure
• Keep up to date with changes in medical and insurance legislation
• Other duties as assigned

Minimum Qualifications

• Minimum of 2-3 years of related experience and/or training in similar medical practice/field
• High school diploma: certification in medical administration is a plus
• Experience accessing Electronic Medical Records
• Inventory Management
• Microsoft 365 (Teams, SharePoint, and OneDrive)
• Microsoft Office (Word, Excel)

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position

• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
• While performing the duties of this position, the employee is regularly required to talk or hear.
• The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
• Sitting and standing for hours at a time. Some bending and stooping may be required
• Manual dexterity to perform clinical duties as assigned
• Regularly lift/move up to 10 lbs. and occasionally lift/move up to 25 lbs.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus
• The noise level in the work environment is usually low to moderate

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.