Family Engagement Coordinator, Alpha - $75,000/year USD

NOTE: This hybrid position requires in-person presence in Austin, San Francisco, Santa Barbara, or NYC.

Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore profound interests while reaching exceptional academic results.

In this position, you will guide each family's experience from initial outreach through enrollment, ensuring that every touchpoint embodies Alpha's precision, authenticity, and excellence. You will manage day-to-day correspondence, organize impactful admissions events, and keep detailed applicant data that supports sound decision-making.

If you excel in dynamic, purpose-driven settings—where attentiveness, structure, and accuracy have a direct effect on family experience and enrollment success—this hybrid opportunity provides both remote flexibility and consistent in-person participation at admissions activities.

What You Will Be Doing

Manage and respond to the admissions inbox, delivering prompt, considerate, and professional correspondence with prospective families (both virtually and face-to-face)

Handle and monitor digital admissions documentation with outstanding precision and care

Attend all admissions events, including information sessions, shadow visits, and community gatherings, whether on-site or virtual

Work in close partnership with Lead Guides to arrange student shadow day schedules

Maintain admissions platforms, records, and follow-up workflows with accuracy and consistency

What You Won’t Be Doing

• Shape admissions policy or render final acceptance decisions
• Function in a fully operational role without direct family engagement
• Work within a slow-moving, heavily bureaucratic structure
• Emphasize relationship development without rigorous execution and accountability

Family Engagement Coordinator Key Responsibilities

This position ensures that a smooth, high-conversion admissions process fuels robust enrollment and family satisfaction throughout Alpha's campuses.

Basic Requirements

• Experience in education, teaching, admissions, enrollment management, or a closely related area
• 2+ years of client-facing experience in admissions, enrollment, event coordination, or similar capacities
• Solid administrative and organizational capabilities; you are dependable and meticulous
• Exceptional attention to detail and proven ability to maintain precise applicant records or CRM information
• At ease managing remote responsibilities alongside in-person campus duties
• Capable of adjusting rapidly and succeeding in a fast-moving, mission-focused setting
• Authorized to work in the US and available to work on-site in Austin; TX, San Francisco; CA, Santa Barbara; CA or NYC; NY

About Alpha

Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult for more details on this topic.

Crossover Job Code: LJ-5719-US-Elizabet-FamilyEngageme