Dental Receptionist
Pay Rate: $25/hr
Schedule: Monday – 9 am -6 pm
Tuesday – 9 am – 7 pm
Wednesday – 9 am – 2 pm
Thursday – 9 am – 6 pm
Friday – 9 am – 3 pm Key Responsibilities:
- Greet patients warmly and professionally, both in person and over the phone
- Answer multi-line phones and handle all incoming and outgoing calls with excellent communication skills
- Schedule, confirm, and manage patient appointments
- Verify dental insurance eligibility and benefits prior to appointments
- Address and resolve patient concerns or issues, including phone-related challenges
- Maintain accurate and up-to-date patient records using Dentrix dental software
- Collaborate with clinical and administrative staff to ensure smooth day-to-day operations
- Handle general administrative duties, including data entry, filing, and processing paperwork
- High school diploma or equivalent required
- Proven experience using Dentrix dental software is required
- Previous experience as a dental receptionist or in a dental office setting
- Strong phone etiquette and customer service skills
- Knowledge of dental insurance verification and billing practices
- Ability to handle multiple tasks in a fast-paced environment
- Excellent organizational and problem-solving skills
- Professional appearance and demeanor
- Familiarity with HIPAA and dental office compliance standards
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