Sales Operations Manager

Job Description

Job Description

About Our Company:

Founded in 1998, RSM Facility Solutions offers facility solutions in all trades, delivering an exceptional customer experience. We believe in our Core Values of leaving a lasting impression, relishing in winning, be excellent in operations, building the best team and commit to each other.

Come join our winning team! We offer competitive wages and benefits including:

• Medical, Dental, Vision
• Life and additional life options
• Flex Spending, Discounts, Paid Time Off, Holidays, and Bonus opportunities

This position offers independent contributions towards (1) optimizing daily success within the sales team, (2) supports business thought managing client on-boarding process, (3) maximizing efficient sales processes, and (4) bridges interdepartmental procedures. This position requires organizational skills, attention to detail and a cooperative approach with internal personnel.

Job Responsibilities:

• Work closely with VP of Sales & Marketing to support sales operations
• Develop/implement and streamline the internal sales process
• Train incoming sales representatives
• Create and manage automation tools to increase sales productivity
• Manage CRM tools
• Cooperative approach with marketing to enable pipeline growth
• Analyze and report on data that drives business targets and revenue
• Forecast and implement strategies to improve sales performance
• In conjunction with cross-functional teams, ensure a seamless client on boarding process
• Collaborate with sales and be accessible to the team.
• Standardized business reporting for strategic analysis and internal business review.
• Promote opportunity within sales system that supports company’s forecast and pipeline objectives.
• Develop, track and analyze KPIs that drive business insights for growth objectives.
• Support weekly presentation pipeline reviews.
• Other duties as required or assigned.

Proficiencies:

• Adaptable and able to work in a fast-paced environment.
• Excellent communication and facilitation skills.
• Microsoft Office Skills required (Excel & PowerPoint)
• Strong organizational skills
• Attention to detail
• Strong interpersonal skills for cross-functional collaboration
• Self-motivation with drive to success
• Advanced analytics with a high level of data

Education/Experience:

Bachelor’s or equivalent with 5 years’ experience in sales operations, business analysis or sales support or any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying. To perform this job successfully, an individual must have strong organizational and multi-tasking skills, and a high level of experience with sales software.