Office Operations - Sales Support Administrator

Office Operations - Sales Support Administrator

Location: Onsite – Ridgefield Park, New Jersey

Schedule: Wednesday–Sunday (3 weekends per month required; weekday time off provided)

Full-time + Benefits (W2)

Role Overview

We are seeking a highly organized, customer-focused Office Operations - Sales Support Administrator to support a fast-paced sales and training office. This role is responsible for front-desk operations, client experience, office administration, and training event coordination at our New Jersey training center.

The ideal candidate brings a hospitality-forward mindset, strong organizational skills, and the ability to manage multiple priorities independently while creating a welcoming, professional environment for clients, guests, and internal teams.

Training & Event Coordination

• Coordinate and schedule onsite training events and weekend sessions
• Support event logistics including registration, materials preparation, room setup, and catering
• Ensure training days run smoothly through proactive preparation and attention to detail

Administrative & Sales Support

• Perform data entry and basic reporting in Salesforce and other CRM platforms
• Maintain accurate records and support operational reporting
• Use Microsoft Office and internal systems to support office workflows
• Assist Sales and Operations teams with scheduling, coordination, and administrative tasks

Client Experience & Front Office

• Serve as the first point of contact, providing a professional, welcoming front-desk and phone experience
• Establish and uphold the customer service standard for the training center
• Greet guests, manage check-ins, and support a positive client journey throughout the day

Office & Operations Support

• Support daily office operations, organization, and inventory management
• Maintain clean, organized common areas, classrooms, and event spaces
• Manage mail, deliveries, vendors, and building or facility requests

Qualifications

• Strong customer service and client experience mindset
• Experience in an office coordinator, administrative, sales office, or hospitality environment
• Highly organized, proactive, detail-oriented, and accountable for follow-through
• Comfortable working a Wednesday–Sunday schedule, with hours aligned to training and event needs
• Experience with Salesforce, CRM tools, and Microsoft Office preferred
• Self-directed and reliable; able to perform light physical tasks as needed
• Valid driver’s license
• College degree preferred

Why This Role

This is an opportunity to play a key role in shaping how clients experience our training center—balancing front-facing hospitality with behind-the-scenes operational excellence. Successful candidates thrive in environments where no task is too small, and creating a welcoming, well-run space is a point of pride.