Associate Director, AI & Innovative Solutions — Global Medical Affairs Strategic Operations

Job Title: Associate Director, AI & Innovative Solutions — Global Medical Affairs Strategic Operations
Location: Remote
Type: Contract
Compensation: $150000 - $155000 hourly

We are seeking a pragmatic and dynamic AI implementation leader to drive Global Medical Affairs (GMAF) AI initiatives. This role partners with cross-functional teams to design, prioritize, and deliver AI-enabled projects that advance medical strategy, evidence generation, and scientific engagement while ensuring compliance with regulatory and organizational requirements.
The role will serve as the primary program manager for the Worldwide Medical Affairs AI Council, orchestrating cross-regional efforts and facilitating best practices sharing that shape the future of Medical Affairs in a rapidly evolving healthcare landscape.

Key Responsibilities
AI Strategy & Program Leadership
• Support end-to-end MAF AI initiatives including use-case evaluation, project planning, execution, and stakeholder alignment.
• Translate medical strategy and business needs into practical AI solutions; facilitate the assessment of existing tools and propose alternatives.
• Ensure GMAF AI strategic plans are aligned with organizational priorities and regulatory requirements.
• Apply disciplined project management: timelines, resourcing, risk mitigation, budgeting, and reporting.
• Measure impact via KPIs, dashboards, and executive updates.
• Maintain up-to-date knowledge of external environment, competitors benchmarking, technical and regulatory developments and inform relevant stakeholders.

Worldwide Medical Affairs AI Council Program Management
• Manage Council operations including planning, agenda creation, facilitation, documentation, and initiative tracking and outcome reporting.
• Maintain updated inventory of existing tools to facilitate knowledge sharing, avoid duplication and provide suggested solutions to MAF teams.
• Connect with TA-specific AI Leads in Global and Regional Medical Affairs teams to facilitate knowledge sharing, build consensus, resolve barriers to success. and advance AI adoption and upskilling.
• Support cross-functional collaboration across Medical Affairs, Global Commercial Strategy Organization (GCSO), Data Science, IT, Legal, Regulatory, and external partners.

Governance, Compliance & Quality
• Ensure governance and regulatory alignment for MAF AI initiatives.
• Facilitate Legal, HCC and Client AI Governance Council review of initiatives for alignment and approval as required.
• Develop documentation including requirements, validation metrics, SOPs, and training, as needed.

Required Qualifications and Experience
• Bachelor’s degree in life sciences or related field required; advanced degree preferred.
• 6+ years (Associate Director) of relevant industry experience.
• Solid understanding of artificial intelligence applications in life sciences, healthcare, or pharma settings, including compliance frameworks.
• Proven experience delivering cross-functional AI/technical programs in regulated environments is highly desirable.
• Strong stakeholder management across medical, regulatory, legal, IT, and data science.
• Expertise in project management, including timelines, budgets and risk management.
• Knowledge of change management methodologies and digital transformation strategies.
• Experience with AI governance, compliance, and ethics in healthcare settings.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #568-Clinical

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.