Medical Front Desk Receptionist

Job Description

Job Description

Description:

About Us:
At Advocare Jersey Heights Pediatrics, we are dedicated to providing compassionate and high-quality care to children and their families. Our pediatric practice is a warm and welcoming environment, and we’re looking for a friendly, reliable, and organized Front Desk Medical Receptionist to be the first point of contact for our young patients and their families.

If you are passionate about working in pediatrics and enjoy creating positive experiences for children and parents, we’d love for you to join our team.

The Front Desk Medical Receptionist plays an essential role in ensuring smooth operations in our pediatric practice. You’ll be the first face our patients see and the voice they hear when calling, so a warm, friendly demeanor and exceptional organizational skills are key to this role.

Benefits Available:

• Medical and Prescription Drug Coverage
• Dental Insurance
• Vision Insurance
• 401K Employer Match
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Voluntary Hospital Indemnity Insurance
• Voluntary Term Life and AD&D Insurance
• Voluntary Short-Term Disability & Long-Term Disability Insurance
• Voluntary Critical Illness, Cancer, and Accident Insurance
• MetLife Auto/Vehicle & Home Insurance Discounts
  

How to Apply:
Please submit your resume if you want to be considered for this position!

Key Responsibilities:

• Greet patients and families with warmth and professionalism as they arrive
• Check in patients, verify insurance information, and update personal details
• Schedule, confirm, and reschedule pediatric appointments
• Answer phone calls, direct inquiries, and assist parents with appointment-related questions
• Collect co-pays, process payments, and provide receipts
• Maintain patient records and ensure all forms are completed accurately
• Help manage patient flow in a busy office, coordinating with clinical staff
• Keep the reception area clean, organized, and welcoming for children and parents
• Educate families about office policies, insurance, and payment procedures
• Ensure confidentiality and privacy of patient information in accordance with HIPAA guidelines

Qualifications:

• High school diploma or equivalent required
• Previous experience in a pediatric medical office or healthcare setting preferred
• Familiarity with pediatric terminology and patient needs is a plus
• Proficiency with electronic medical records (EMR) systems
• Excellent communication skills with a focus on interacting with children and parents
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Friendly, patient, and empathetic attitude toward children and families
• Bilingual (English/Spanish or other languages) is a plus but not required