Night Operations Supervisor (SPRINGFIELD)

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

The Shift Supervisor is responsible for the overall safety, production quality, and operational performance of an assigned pressroom shift. This role provides direct leadership to production employees, ensures adherence to production schedules and quality standards, and supports continuous improvement, equipment reliability, and workforce development. The salary range for this role is $65k-$70k, but negotiable with experience.

Key Responsibilities:

· Supervise and lead employees across the finishing department and related manufacturing areas during assigned shift.

· Provide direct oversight of shift staffing, including hiring, onboarding, and exiting employees during the

shift, in coordination with management.

· Assist the Department Manager/Manufacturing Manager with employee and crew scheduling, including

temporary staffing, vacation scheduling, and authorizing overtime to meet production deadlines.

· Ensure jobs are produced according to production schedules, customer specifications, and quality

requirements.

· Maintain and adjust production priorities based on changing job requirements, material availability, or

operational constraints.

· Monitor production output with emphasis on safety, quality, productivity, waste reduction, and on-time

delivery.

· Collaborate with manufacturing, scheduling, and customer service teams to maximize efficiency and

resolve production issues.

· Serve as a technical and operational resource to operators, sales, and support staff to troubleshoot issues

and clarify job requirements.

· Maintain accurate and timely production and labor records.

· Troubleshoot equipment issues, identify maintenance needs, coordinate repairs, and ensure completion

and documentation of preventative maintenance programs.

· Model, promote, and enforce safe work practices; ensure a clean, organized, and safe working

environment.

· Support continuous improvement by assisting management in documenting and improving procedures,

workflows, and standard operating procedures (SOPs).

· Provide leadership, motivation, and direction to ensure shift goals and production targets are met or

exceeded.

· Promote teamwork and cooperation within the shift, between departments, and across shifts.

· Support training, coaching, and ongoing development of employees; participate in performance feedback and evaluations in collaboration with management.

 

Education:

Education and/or equivalent experience in manufacturing, printing, or production supervision.

Experience:

· Prior supervisory experience in a manufacturing or production environment preferred.

· Technical experience in pressroom or related production operations preferred.

Knowledge, Skills & Abilities:

· Strong working knowledge of production and manufacturing processes.

· Solid mechanical aptitude with experience in troubleshooting and supporting maintenance of production

equipment.

· Ability to lead, organize, and manage employees effectively in a fast-paced production environment.

· Strong verbal and written communication skills.

· Ability to read, understand, and follow work instructions, schedules, and procedures.

· Proven ability to manage multiple tasks, prioritize work, and meet deadlines.

· Strong interpersonal skills with the ability to motivate, coach, and lead teams.

· Reliable attendance and flexibility to work overtime as required.

Employees can be expected to be paid an annualized salary range of $65,000-$70,000, based
on variations in knowledge, skills, experience, and market conditions.

We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.

Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace