Cross Dock Site Leader

Cross Dock Site Leader

HRforGrowth® is engaged as the talent acquisition partner to conduct this search on behalf of a client organization that is hiring for this role. HRforGrowth is not the employer for this position. HRforGrowth identifies, evaluates, and presents top-tier candidates through its global talent acquisition practice; all employment decisions — including final selection, offer terms, compensation, and conditions of employment — are made solely by the hiring organization.

Role Summary

The Cross Dock Site Leader (CDSL) reports to the Director of Operations. They are responsible for overseeing all aspects of the cross-dock operations, including team leadership and efficient management of trailer and vehicle flow, staging, and inventory movement. The CDSL directs the daily activities of a high-volume yard and trailer coordination operation, with key responsibilities encompassing planning and executing the movement of inbound and outbound trailers in alignment with operational volume forecasts.

The manager ensures optimal staffing, maintains accuracy of trailer disposition and inventory records, enforces safety and security protocols, and coaches personnel on best practices. They also address all personnel-related issues and foster a positive, productive work environment. The CDSL strives to deliver operations that consistently exceed client expectations for service, efficiency, and safety, all while embodying the company’s core values and culture—ultimately contributing to customer satisfaction and the successful achievement of organizational goals.

Key Result Areas :

• Manage all budgeting and financial reporting, including labor, equipment, and operational expenses.
• Oversee the complete product lifecycle — receiving, staging, shipping, and distributing product and materials within the yard.
• Develop, implement, and maintain best-in-class safety procedures, security protocols, and physical layout for the entire facility.
• Scale the yard and trailer yard team by recruiting, onboarding, training, and developing staff to meet operational demands.
• Collaborate closely with clients to improve safety, operational efficiency, quality, and value, demonstrating a customer-centric approach.
• Partner with client leadership to facilitate change, optimize processes, and achieve measurable results.
• Maintain the security of the yard and ensure proper access control.
• Establish, monitor, and improve metrics related to safety, incident reductions, and operational performance.
• Promote a culture of continuous improvement through LEAN initiatives and industry best practices.
• Ensure adequate staffing, equipment, and space utilization during peak and non-peak periods to meet production and delivery goals.
• Maintain compliance with environmental, safety, and other relevant regulatory standards.
• Prepare and present accurate daily and weekly operational reports.

Skills / Qualifications:

• Minimum of 7 years’ experience managing high-volume logistics, warehouse operations, or cross-dock environments.
• Proven leadership experience managing teams of at least 30+ employees.
• Demonstrated proficiency with warehouse management systems, technology, and performance KPIs.
• Strong analytical skills with the ability to leverage data to improve processes and drive results.
• Excellent professional demeanor and communication skills.
• Ability to work effectively under pressure in a fast-paced, high-volume environment.
• Valid Driver's License required; experience driving cross-dock vehicles a plus
• capable of operating a forklift as needed to support the operation
• Physical ability to stand, walk, squat, bend, and lift up to 50 lbs. as required.
• Can operate an Electric Pallet Jack Truck

The pay range is $100,000 - $110,000.

About HRforGrowth:
HRforGrowth is a full-service HR and talent partner built to support companies that are scaling, transforming, or navigating change. HRFG is globally recognized for delivering quality, speed, and cost-effective talent solutions across every level of the workforce. Through its global talent acquisition practice, HRforGrowth applies world class rigor and precision to identifying exceptional professional and executive talent on behalf of its clients — from temporary staffing to permanent hourly workers through to placing C-suite executives. HRforGrowth is presenting this opportunity in its capacity as the retained search partner and does not serve as the employer of record for this position.

Equal Employment Opportunity:
In its recruiting and search practices, HRforGrowth does not discriminate on the basis of race, color, religion, national origin, age, marital status, physical or mental disability, sex, sexual orientation, gender, or gender identity, and welcomes applications from all qualified individuals. HRforGrowth evaluates and presents candidates to its clients without regard to any protected characteristic.

HRforGrowth endeavors to advise the hiring organization to comply with all applicable federal, state, and local equal employment opportunity laws — including those enforced by the U.S. Equal Employment Opportunity Commission (EEOC) — in its hiring decisions, terms of employment, and workplace practices.