Accounting Clerk

As an Accounting Clerk at Concord Hospitality, you will play an essential role in supporting our hotel’s financial operations by managing guest billing, resolving inquiries, preparing receivables, and assisting with month-end reporting. This position is key to ensuring both outstanding guest service and financial accuracy in our day-to-day operations.

Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Respond to guest inquiries, charge inquiries, and requests in a timely, friendly, and efficient manner.
• Research and resolve guest billing disputes while ensuring excellent guest service.
• Prepare and complete all month-end responsibilities, including reporting and handling late bills.
• Post daily receivables from event contracts and reconcile totals to the General Ledger.
• Coordinate and verify receiving tickets, purchase orders, and invoices for proper coding and approval.
• Review final statements for accuracy; make corrections and mail contracts to clients promptly.
• Prepare journal entries and maintain proper documentation.
• Answer guest service calls, complete telephone request forms, and send folios via email, fax, or mail.

Qualifications:

• High school diploma or equivalent with knowledge of basic accounting principles.
• Computer literate and proficient in current software programs.
• Strong communication and interpersonal skills.
• Excellent command of written and verbal English.
• Solid mathematical and analytical abilities.
• Prior experience in Accounts Receivable and Collections is a plus.

Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, and vision insurance


• Life insurance and short/long-term disability options


• 401(k) program with company match


• Tuition assistance


• Discounted room rates at Concord-managed hotels


• Training & development opportunities


• Career advancement within our growing portfolio

Why Join Concord?

At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

“We Are Concord!”

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”