Salon Operator
Job Description
Job Description
We’re seeking a dynamic Salon Operator (Floor Manager) to lead operations, drive growth, and uphold our brand promise at Image Unisex Barbrshop & Salon (Sicklerville, NJ).
What You’ll Do:
- Manage day-to-day salon operations: opening & closing procedures, team scheduling, chair/station assignment, ensuring smooth service flow and high-quality client experience.
- Lead, coach and motivate stylists: onboarding new staff, providing guidance/training, holding team accountable for standards (cut quality, customer service, sanitation, upsell).
- Monitor performance metrics: client retention, average ticket, add-on sales, service volume, retail sales; and implement strategies to improve them.
- Manage inventory, ordering of supplies/retail products, maintain stock levels, control costs, and ensure compliance with health & safety/sanitation regulations.
- Collaborate with owner/management in marketing initiatives (promotions, events, social media tie-ins), monitor online reviews, client feedback, and help execute community-oriented events/ partnerships.
- Ensure salon environment meets brand standards: cleanliness, appearance, equipment maintenance, ambient client experience (waiting area, amenities).
- Foster a positive team culture, schedule regular team meetings/training, mediate issues, support staff career growth and retention.
What We’re Looking For:
- Experience (3+ years) in salon or barbershop management, ideally with a full-service environment (men’s and women’s services).
- Strong operational management skills: scheduling, staffing, budgeting, inventory control, performance metrics.
- Excellent leadership, communication, interpersonal and problem-solving skills.
- Passion for hair business, customer service excellence, and a team-first mindset.
- Ability to analyze data (service counts, average spend, retention rates) and translate into actionable plans.
- Familiarity with Fresha, POS/salon software, retail product selling, and marketing/promotional activities a plus.
- NJ cosmetology or barber license (or ability to be licensed) desirable but not strictly required if you have strong operational background.
What We Offer:
- Opportunity to lead a growing brand in a well-located region (Sicklerville/Winslow Township area).
- Modern, well-equipped facility and dedicated team.
- Ability to shape culture, implement marketing ideas, and make a real impact.
- Professional development opportunities, flexible work schedule within business hours, staff perks.
How to Apply:
Please feel free to submit your resume including previous management/leadership experience, a cover-letter outlining your leadership philosophy and why you’d thrive at Image Unisex Barbershop & Salon, and any relevant performance metrics (e.g., increased revenue, improved retention) if available.
Image Unisex Barbershop & Salon is a full-service hair destination in Sicklerville, NJ, serving men, women and kids. We pride ourselves on a clean, welcoming environment, skilled professionals, and great amenities (free Wi-Fi, snack vending machine, flat-screen TVs) for our clients while they wait.
imageunisexbarbershopsalon.com
Company Description
Image Unisex Barbershop & Salon is a full-service hair destination in Sicklerville, NJ, serving men, women and kids. We pride ourselves on a clean, welcoming environment, skilled professionals, and great amenities (free Wi-Fi, snack vending machine, flat-screen TVs) for our clients while they wait. \nimageunisexbarbershopsalon.com\n\nJoin us and help deliver top-tier service in a warm, community-oriented setting.
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