Customer Service and or Sales Manager

Mitchell Hnatt
Lakewood, NJ



Benefits:


  • Competitive salary

  • Flexible schedule

  • Health insurance

  • Opportunity for advancement

  • Paid time off

  • Training & development


Take charge of your future. We’re looking for people who aren’t satisfied with just another job. We need people who want to empower themselves through a meaningful career helping others build better lives.

Are you looking to accelerate your career and apply your leadership skills in challenging new ways? Do you want the opportunity to run a business without having to fund it? Working at a local Allstate agency may be your answer! As an Allstate agency office manager, you’ll be leading the team that keeps customers happy and the business running smoothly.

Right now, we are looking for candidates in the Ocean County area to lead a team of insurance professionals and help customers protect their homes, cars, lives, and retirement incomes. You'll be responsible for the creation and implementation of the agency’s policies and procedures when it comes to benefits, compensation, morale, and staff development/training.

Our family agency started over 50 years ago and has been in the same convenient location for over 30 years. We are a high volume, and fast paced agency. While the majority of our business is with Allstate, we are fortunate to be able offer other carriers and solutions as well.

Job Responsibilities of an agency office manager


  • Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition

  • Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitable

  • Assist in customer claims processing and resolution

Job Requirements of an agency office manager


  • Excellent verbal and written communication/interpersonal skills

  • Ability to effectively lead and coach a team; management experience is a plus

  • Highly capable of managing all business operations

  • Straight-forward communicator, dependable and strong leadership skills

  • Must have some working knowledge of insurance and/or financial services experience

  • Strong organizational skills, attention to detail and ability to multi-task

  • Passionate about relationship building, genuinely caring and driven to fulfill customers’ needs

  • Bilingual skills are a plus

  • Must be willing to obtain insurance licenses; already possessing a license is a plus



Compensation: $38,000.00 - $55,000.00 per year



As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.

And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.


The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

Posted 2026-05-24

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