Application Production Support

Our client, a leading financial services organization, is seeking a Application Production Support professional to join their dynamic team. As an Application Production Support specialist, you will be part of the Operations Department supporting the Market Risk team. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization. **Job Title:** Application Production Support **Location:** Jersey City, NJ **Pay Range:** $68.26 **What's the Job?** + Respond to and resolve business queries for the Market Risk space efficiently and effectively. + Manage user query mailbox, ensuring timely and appropriate responses to all user inquiries. + Support feed and batch processing, manage alerts, and monitor system performance. + Utilize tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. + Handle incident management by providing timely notifications and managing escalations when necessary. **What's Needed?** + Strong SQL knowledge for data querying and analysis. + Proficiency in UNIX/Linux environments for scripting and system management. + Understanding of the Software Development Life Cycle and ITIL practices. + Excellent verbal and written communication skills. + Ability to work effectively within a multi-regional team environment. **What's in it for me?** + Opportunity to work in a collaborative and inclusive environment. + Engagement with innovative tools and technologies in the financial industry. + Chance to develop your skills in incident management and automation. + Supportive team culture that values diversity and professional growth. + Potential for career advancement within a global organization. **Upon completion of waiting period, consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.