Collections Specialist
Job Description
Job Description
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for a high-tech electronics organization in Northvale, New Jersey. This Long-term Contract position focuses on maintaining healthy customer accounts, resolving outstanding balances, and partnering with clients to bring payments current. The ideal candidate is comfortable working with financial data, communicating professionally with business customers, and using SAP and Excel to track collection activity.
Responsibilities:
• Contact business customers regarding overdue balances and drive timely payment resolution through consistent follow-up.
• Work directly with clients to review account status, address payment concerns, and help clear outstanding invoices.
• Maintain and analyze aging reports to identify priority accounts and monitor collection progress.
• Record collection activities, account updates, and payment commitments accurately within SAP and Excel.
• Partner with internal teams to investigate billing questions, reconcile account discrepancies, and support resolution of unpaid items.
• Prepare regular status updates on past-due accounts, trends, and collection outcomes for stakeholders.
• Manage a portfolio of receivables while balancing customer service with collection objectives.
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