Route Technician

Overview:

Monday-Friday 11:00am to 8:30pm

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business.

Essential Job Summary::

The Fleet Technology Technician will provide the first line of support of all onboard truck technology and related hardware. Assist with all problems via phone, email, remote support, site visits, or along the driver’s route. They are responsible for the safe and productive operation of the fleet assets through the efficient performance of the department’s daily activities.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.:

• Install the Route ware tablet, and interface all components with the systems on the vehicles, including the in-cab video cameras, Samsara Cameras, and radios.
• Maintain a high degree of customer service for all support inquiries and adhere to all service management principles
• Take ownership of user problems and be proactive when dealing with user issues
• Skill to disassemble vehicle interiors without damaging the vehicle or the interior components or where to locate information if disassembly procedure is unknown or not evident
• Identify component failures quickly, and replace as necessary
• Properly choosing and running wires, cables, and harness assemblies throughout the vehicle (including into the engine compartment, trunk/hatch and doors) with a competency to execute safe and serviceable methods in observing current capacity, weather proofing, passage of wire through metal, wiring alongside existing vehicle wiring, and where wiring passes near any moving parts
• Knowledge of various commercially available installation accessories such as wiring harnesses, high current power/ground wiring, circuit protection devices, etc.
• General knowledge and familiarity of the appropriate application of various fasteners for equipment mounting and those encountered during removal interior panels with regard to the original integrity of the vehicle and subsequent installation
• Install Bluetooth hands-free cellular devices or modules, or wireless audio streaming devices or modules with driver safety as a priority, and in a way that maintains standard vehicle operation and safety features. Hands-free devices should be installed in compliance with all local and Federal laws, as well as in compliance with CEA recommended practices
• Approach all encounters with employees, customers and vendors in a friendly, service-oriented manner.
• Always maintain appropriate confidentiality of all verbal and/or documented information.
• Other projects and tasks assigned.

Requirements and Qualifications::

• High School diploma required
• 3+ years of relevant experience
• Fluency in English, Spanish is a plus
• Valid driver’s license and a clean driving record is strongly preferred
• Travel in company vehicles to all locations in New Jersey, New York State, New York City, Pennsylvania, and Ohio as needed. Overnight stay(s) could require (Rare).
• Training at an installation related school or program is a plus
• Should have a strong knowledge of PC’s, USB peripherals, Bluetooth, Serial (RS-232), Cellular Data, etc.
• Ability to work independently and efficiently

Additional Information:

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Salary Range Minimum: USD $25.00/Hr. Salary Range Maximum: USD $27.00/Hr.