Automotive Body Shop Estimator
About RK Vineland Chevrolet Kia Subaru
RK Vineland Chevrolet Kia Subaru is a reputable automotive dealership dedicated to providing outstanding service to our customers. We are currently seeking a full-time Automotive Body Shop Estimator to join our team in Vineland, NJ.
Job Details
- Salary: $60,000 to $80,000 per year
- Job Type: Full Time
- Location: Vineland, NJ 08360
Job Description
As an Automotive Body Shop Estimator, you will play a key role in delivering excellent customer service by accurately assessing vehicle damage and preparing detailed repair estimates. You will guide customers through the repair process, maintain communication with insurance companies, and oversee the workflow to ensure quality repairs.
Primary Responsibilities
- Greet customers and assess their needs with empathy and understanding.
- Schedule appointments and coordinate with customers and Body Shop Technicians to identify necessary repairs.
- Prepare accurate estimates for labor and parts in accordance with insurance company guidelines.
- Enter itemized estimates into repair orders and clearly explain them to customers.
- Maintain organized workload and manage dispatching tasks.
- Communicate regularly with customers to provide updates throughout the repair process.
- Perform quality control checks on vehicles before delivery.
- Maintain customer satisfaction scores at or above established standards.
- Adhere to insurance policies and procedures related to estimations and repairs.
- Perform other duties as assigned to support the Body Shop operations.
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