Quality Specialist II

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed.

LOB Job Summary:

We are seeking a highly skilled and experienced QA Lead to oversee the quality assurance process for our software development lifecycle. The QA Lead will be responsible for designing and implementing test strategies, leading a team of QA engineers, and ensuring the delivery of high-quality software products. This role requires strong leadership, technical expertise, and a commitment to continuous improvement.

Responsibilities:

• Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements
• Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria
• Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage
• Identifies automation opportunities and develop test automation for applicable test types
• Executes test cases, including manual and automated tests, and record test results
• Designs test data and ensure data compliance requirements are met on all levels of test environments
• Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments

Required Qualifications:

• 5+ years of experience in software quality assurance.
• 2+ years of experience in a QA leadership role.
• Proficiency in test management tools (e.g., JIRA, Octane).
• Proficiency in SQL/Oracle
• Experience with automation tools (e.g., TOSCA, Playwright).
• Knowledge of programming languages (e.g., Java, Python, JavaScript) is a plus.
• Familiarity with CI/CD tools (e.g., Jenkins, GitLab).
• Strong understanding of Agile and Scrum methodologies.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.

Skills:

• Analytical Thinking
• Application Development
• Automation
• Business Acumen
• Test Engineering
• Influence
• Solution Delivery Process
• Stakeholder Management
• Technical Strategy Development
• User Experience Design
• Agile Practices
• Architecture
• Collaboration
• DevOps Practices
• Solution Design

Minimum Education Requirement: Bachelor’s degree in computer science or engineering or equivalent work experience.

Shift:

1st shift (United States of America)

Hours Per Week:

40