AR/Collections & Order Coordinator
Job Description
Job Description
We are looking for a detail-oriented AR/Collections & Order Coordinator to join our team in the Florence, New Jersey area. This role involves managing accounts receivable, coordinating sales orders, processing invoices, and handling collections. The ideal candidate will thrive in a fast-paced environment and effectively collaborate with sales and operations teams to ensure seamless order management and customer satisfaction.
Responsibilities:
• Prepare and organize sales orders for customer approval and signatures.
• Coordinate with sales representatives to verify order accuracy and ensure timely processing.
• Communicate regularly with the Purchasing Manager and Dispatcher to align material needs and delivery schedules.
• Provide daily updates to customers regarding order status and delivery timelines.
• Address customer inquiries promptly and offer effective solutions to resolve issues.
• Assist in completing credit applications and review sales orders for compliance.
• Maintain accurate customer records and oversee the invoicing process.
• Collaborate with team members to support departmental goals and foster a positive working environment.
• Adapt to changes in workflows and procedures to optimize efficiency.
• Take initiative to manage responsibilities independently while adhering to company policies.
• Proven experience in accounts receivable, collections, and order coordination.• Proficiency in Microsoft Word and Excel for documentation and reporting purposes.
• Familiarity with Sage 300 or similar accounting software.
• Strong understanding of fundamental accounting principles.
• Excellent customer service skills with the ability to handle challenging situations professionally.
• Demonstrated ability to work collaboratively within a team setting.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Self-motivated with the ability to work independently and make sound decisions within assigned responsibilities.
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