Surgical Scheduler - SC 25-24500

Job Title: Surgical Scheduler

Location: Paramus, NJ (Occasional travel to Montvale, NJ)

Address: 650 From Road, Paramus, NJ 07652

Secondary Site: 50 Craig Road, Montvale, NJ

Pay Rate: $20/hour Work Schedule:

• Monday – Friday (No weekends, holidays, or on-call)

• FLEX Shifts:

  • 6:45 AM – 3:15 PM (2 days/week)

  • 10:30 AM – 7:00 PM (2 days/week)

  • 8:00 AM – 4:30 PM (Fridays)

Position Overview:

The Surgical Scheduler is responsible for efficiently managing all aspects of test, procedure, and surgical scheduling within a busy healthcare practice. This role involves direct coordination with providers, patients, and external departments to ensure a seamless and accurate scheduling workflow. The position reports to the Practice Supervisor or Manager and supports optimal patient care delivery through administrative precision and excellent communication.

Key Responsibilities:

• Schedule tests, procedures, and surgeries promptly and courteously.

• Coordinate appointments with physician calendars and adjust as needed.

• Obtain and verify insurance coverage and authorizations.

• Collect and input patient demographics, contact information, and financial data.

• Confirm availability of required equipment, assistant surgeons, and other departmental coordination (e.g., labs, nuclear medicine).

• Facilitate pre-op documentation, including consent forms, H&Ps, and physician orders.

• Schedule and track pre-surgery appointments, medical clearances, and pre-admission testing.

• Ensure adherence to block scheduling guidelines at partner hospitals.

• Track all pending and completed procedures and surgical results.

• Reconcile and post surgical charges; collaborate with coding for CPT/ICD-10 accuracy.

• Provide timely and empathetic communication to patients regarding surgical prep and follow-up care.

• Maintain a high standard of customer service and professionalism across all interactions.

• Attend surgical service meetings and participate in cross-coverage when needed.

Required Qualifications:

• Education:

  • High School Diploma, GED, or HiSET – Required

• Experience:

  • Minimum of 2 years of relevant experience in a healthcare or medical office setting

  • Proficient in communication and patient service skills

  • Ability to learn new systems quickly and adapt to workflow changes

• Technical & Administrative Skills:

  • Basic knowledge of medical terminology and HIPAA regulations

  • Experience handling patient records, pre-authorizations, and insurance verifications

  • Ability to work independently and within a team

  • Strong organizational skills and attention to detail

Preferred Qualifications:

• Knowledge of surgical coding (CPT & ICD-10)

• Experience in medical office administration

• Previous experience with EMR systems

Additional Information:

• Will occasionally travel between Paramus and Montvale offices

• Expected to participate in meetings and assist other scheduling staff as needed

• Must demonstrate flexibility and dependability in scheduling and workflow