Insurance - Commercial Customer Service Representative

Gannon Risk Group
Cape May Court House, NJ

Job Description

Job Description

Great opportunity to work with a great company! The role of Commercial Lines Customer Service Representative is crucial to the success of our agency. The focus is to perform the essential function of aiding our business clients with their service needs. Specific service and marketing responsibilities are required in this position to make certain we grow and retain our customer base. We are committed to maintaining high delivery standards and focus on quality.

Benefits

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Retirement Plan

Hands on Training

Career Growth Opportunities

Bonus Opportunities

Responsibilities
  • Build relationships with customers and carriers
  • Day to day account management of assigned client accounts
  • Deliver certificates of insurance in a timely and efficient fashion
  • Perform quality control and review applications, endorsements and policies for accuracy
  • Follow up with inspections
  • Manage audits
  • Troubleshoot billing or payment issues
  • Correspond and maintain contact with advisors regarding new and renewal business

Requirements
  • Property & Casualty licensed required
  • Excellent interpersonal and relationship building abilities
  • Confident, self-starter who works well independently
  • Proficiency to multi-task, follow-thru and follow-up
  • Strong oral and written communication skills
  • Proven experience in an insurance commercial service role
  • Willingness to learn, be intuitive and resourceful and be coachable
Posted 2026-04-17

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