Technology Strategy and Project Steering Manager
WHAT AWAITS YOU.
- Develop a comprehensive digitalization strategy to enhance customer journeys, optimize dealer processes, and ensure seamless execution across dealer, customer, and internal systems.
- Define the end-to-end Customer Support technology landscape, including systems, interactions, and functionalities aligned with local and global strategies.
- Establish a project management framework for technology and digitalization projects within Customer Support.
- Lead and prioritize digitalization initiatives focused on innovation, efficiency, and business development for dealer workshops and NSC-level Customer Support processes.
- Oversee software development efforts for dealer systems across 400+ locations, ensuring alignment with BMW AG and NSC functions.
- Manage budgets and project performance, reporting to upper management and steering committees.
- Coordinate rollouts, feature requests, and timelines with BMW AG, third-party suppliers, and internal teams to ensure aligned delivery across US dealerships.
WHAT YOU SHOULD BRING.
- Bachelor’s degree in Computer Science, Engineering, Business or equivalent work experience
- 5-7 years’ Experience in wholesale/retail in an OEM- preferably in an Aftersales or Information Technology area with specific areas including service processes, good knowledge of retail processes (esp. Aftersales and Service)
- 3 - 5 years’ experience leading teams and managing external vendors
WHAT YOU CAN LOOK FORWARD TO.
Medical, Dental, and Vision insurance
401(k) with Company match and Retirement Income Account
Employee vehicle program
Bonus eligibility
Paid Parental Leave
Generous PTO and Company paid holidays
Voluntary Benefits to fit your needs
Relocation is available for this position.
This is a hybrid role that requires regular attendance in the office.
The expected salary range for this position is $62,500.00 - $125,000.00
The selected candidate’s education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.
Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.
BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Recommended Jobs
Washroom Tech
Job Title: Washroom Tech Location: Monmouth Junction, New Jersey Type: Direct Hire Compensation: $20/hour + 2.50/hr shift differential Hours: Shift/Schedule: M-F 10 PM - 6 AM Respon…
Occupational Therapist
Job Title: Occupational Therapist Location: Main Hospital — New Brunswick Department Name: Occupational Therapy Req #: 0000250618 Status: Salaried Shift: Day Pay Range: $62,400.00 - …
Manager Lab-Anatomic Pathology
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capit…
Intern
The Kintock Internship Program offers work-learning experiences in treatment and reentry services. The program is specifically designed for students who are preparing to enter the job market within th…
Direct Support Professional
Job Description Job Description Golden Heart Advocacy is dedicated to providing person-centered, community-integrated supports to individuals with intellectual and developmental disabilities. …
Teacher Infant Toddler / Preschool
Job Description Job Description Accepting applications for Infant Toddler Teachers/ Preschool Teacher. Applicants must be at least 18 years of age and high school diploma. experience preferred, b…
Business Unit Lead- Self Perform
Job Description Responsibilities: Total ownership of the SPW effort in the New Jersey Business Unit (get work, do work, take care of people) Specific responsibilities may include the following (…
Pharmacist In Charge PIC
Job Description Job Description Job Title: Pharmacist In Charge PIC Pharmacy Name: Presidential Pharmacy Location: 121 W Broadway, Paterson, NJ - 07522 Position Type: Full-Time Immed…
Electrical CAD Designer
Job Details: Electrical CAD Designer Highly respected South Jersey engineering company seeks CAD Designer: ~5 years of electrical power transmission design ~ AutoCAD and REVIT skills ~ Su…
RF Scanner Operator
: We are a leading wholesaler of U.S. manufactured automotive parts and we are currently seeking a reliable and detail-oriented RF Scanner Operator to join our team on a temp to hire basis. ~ On-s…