BDC Business Development Representative
Clinton Acura is hiring BDC Representatives for their Internet Sales team.
BDC/Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership.
Fantastic opportunity to join one of New Jersey’s most successful Honda Dealerships. The ideal candidate will possess strong customer service skills, is a hard-working professional who possess strong oral and written communication skills.
A successful BDC/Internet sales professional embraces technology and understands the new how the internet is changing the car buying experience to better it for the consumer. Madison Honda receives over 2,000 internet leads per month and is... the leading import dealership in Morris County.
Job Responsibilities:
- Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
- Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
- Maintain an ongoing customer database to capture repeat business
- Schedule appointments with interested buyers for test drives and delivery of vehicles
- Disclosing terms of sales with consumers and reviewing sales with dealership management
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