[Contract] IT Field Support Technician (Part-time)
Job Details:
- Job Title: IT Field Support Technician
- Working Location: NYC/NJ/CT
- Working Style: Hybrid
- Employment Type: Part time, 3 months project with possible extension
- Hourly rate: $35 per hour
- Working Hours:
- First 3 months: 18:00-22:00 3 days on weekdays and 4 hours on Saturday
- Language: English
- Start date: Mid-June
Job Description
- On-site Project support
- Cable tracing and labeling in IDF rooms
- PDU initial configuration
- Rack and stack
- Cable patching
- User desktop validation and troubleshooting
- Other project support tasks
- IT Asset Management
- Perform client's IT Asset inventory and disposal at their offices and data centers
- Coordinate the projects with clients, vendors and other project resource
- Create IT asset management report
- Update asset management system (ServiceNow and DCTrack)
Qualification
- 1–3+ years of experience as a Field Technician or in a technical support role
- Proficient with mobile devices, service software, and basic computer applications
- Valid driver’s license and clean driving record
- Ability to travel locally/regionally and work flexible hours as needed
- Installation, maintenance, and repair of field equipment
- Accurate documentation of service activities and reports
- Comfortable working in varied environments (outdoors, customer sites, confined spaces)
- Ability to stand, walk, climb, kneel, and reach for extended periods
- Ability to lift up to 50 lbs
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