Data & Analytics Business Analyst - Salesforce

: Responsibilities include but are not limited to:

• Embed in various business units to gain in-depth understanding of their processes, challenges, and opportunities.
• Understand bank strategy and strategic imperatives to contextualize and prioritize initiatives. Use data to drive behavioral change among business teams, obtain and sustain buy-in and engagement of key stakeholders.
• Gather and analyze data to guide business decision-making; communicate findings and recommendations to stakeholders with varied technical backgrounds.
• Surface actionable insights and operationalize them to drive business outcomes.
• Identify and document business requirements and user stories; collaborate with data and product owners to create, design, and test new features and capabilities.
• Facilitate deployment and adoption of data-driven solutions. Communicate with users and help shape training initiatives. Get hands-on with end-users to help integrate these tools into their routines; monitor adoption.
• Promote customer-centric, data-driven design and decision-making processes.
• Represent end-user perspectives and challenges in product design and prioritization.
• Advocate internally for innovation; maintain awareness of industry trends and best practices.

Requirements: Required Skills:

• Skilled in stakeholder management and executive-level communications.
• Able to move fluidly between strategic thinking and detailed execution.
• Strong business acumen across varying aspects of banking.
• Familiarity with Business Intelligence tools and Customer Relationship Management platforms.
• Proficient in data analysis and data visualization.
• Detail-oriented, analytical, and having a quality mindset...setting a high bar for product quality and usability.
• Able to collaborate across functions with both business and technology partners.
• Inquisitive and curious; having strong empathy, listening, and communication skills.
• Understand bank strategy and strategic imperatives to contextualize and prioritize initiatives.

Required Experience:

• Bachelor's Degree in appropriate field of study or equivalent work experience.
• Minimum 2 years of experience as a business or data analyst (or similar role).
• Minimum 2 years of experience in Financial Services (banking preferred) in a sales or related function.

Preferred Experience:

• Experience working with Business Intelligence tools, Customer Relationship Management and/or marketing platforms.
• Experience working in an agile software environment.

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.