Customer Service Representative - State Farm Agent Team Member

Mariela Gonzalez - State Farm Agent
Teaneck, NJ

Job Description

Job Description

Benefits:

  • Hiring Bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2017 after spending seven years as a team member with State Farm. That experience gave me a strong foundation in both customer service and agency operations, and it shaped how I lead and support my team today.

I’m very family-oriented and believe strongly in maintaining a healthy work-life balance. I built my agency with one simple goal in mind: helping people truly understand their coverage and feel confident in the protection they have. That mindset drives how we serve our customers every day.

Our office is centered around growth, accountability, and positivity. I’m committed to creating a supportive environment where the right people can develop both professionally and personally while feeling valued as part of the team.

If you’re motivated, enjoy working with people, and are looking for an opportunity where you can grow and make an impact, I’d love to connect with you and see if this could be the right fit.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mariela Gonzalez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual Preferred.
Posted 2026-08-01

Recommended Jobs

Monitor Technician- FT Nights

ScionHealth
Dover, Morris County, NJ

Kindred Hospital New Jersey – Morris County is a 45-bed long-term acute care hospital offering the same in depth care you would receive in a traditional hospital, but for an extended recovery p…

View Details
Posted 2026-06-24

Customer Experience Specialist

Gotham Technology Group, LLC.
Montvale, NJ

Total Compensation Range: $90,000 - $130,000 This role focuses on service delivery, client satisfaction, and operational success in our Managed Services department. This is your opportunity to make a…

View Details
Posted 2026-05-27

Part Time Mental Health Consultant - Montclair Child Development Corporation

Mental Health Association
Montclair, NJ

MHA promotes mental health and total wellness for individuals facing challenges associated with mental illness and addiction recovery. We increase community awareness while enhancing mental well-bein…

View Details
Posted 2026-05-27

OB Laborist Employment | Montclair, NJ- 20 mi from NYC | Level II NICU

Ardent Health
Montclair, NJ

Mountainside Medical Center, part of the Hackensack Meridian Health and Ardent Health Services network, is seeking a full-time, Board-Certified or Board-Eligible OB/GYN Physician to join our well-est…

View Details
Posted 2026-04-02

Water Wastewater Engineer

Remington & Vernick Engineers
Toms River, NJ

Job Description Job Description Remington & Vernick Engineers is a rapidly growing company. The Project Manager is a professional with 5-10 years of experience. This individual will design and/or…

View Details
Posted 2026-08-01

Chief Engineer

Franchise Location
Atlantic County, NJ

Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group . The franchisee is a separate company and a separate employer from Marriott Internation…

View Details
Posted 2026-07-31

Automotive Service Technician

Madison Honda
Clinton, NJ

Job Description Job Description Job Description: About Clinton Acura Clinton Acura is committed to providing exceptional automotive service while fostering a professional and supportive work e…

View Details
Posted 2026-06-13

Ground Hand

Planet Networks
Newton, NJ

Job Description Job Description Salary: Starting at $18/hour Position Summary The Groundhand supports aerial fiber optic construction crews in the installation, maintenance, and repair of o…

View Details
Posted 2026-03-20

Assistant Teacher

Ocean County Shared Services
Toms River, NJ

Job Description Job Description About This Role The Teacher Assistant supports the Teachers and the Director by helping to create a caring and safe environment for the children and assisti…

View Details
Posted 2026-07-17

Phlebotomy Team Lead

Covance Inc.
Maplewood, NJ

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confide…

View Details
Posted 2026-07-30