Lead, Operations & Compliance Auditor

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Position Information $81,120 - $133,380 The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionPrimary Role Lead and conduct operational audits and projects to assess AW’s risks and controls to ensure:

1. compliance with laws and regulations,
2. the effectiveness and efficiency of operations, and
3. the safeguarding of company assets.

This role will work closely with various stakeholders to improve risk management and share knowledge on operational matters such as environmental management systems, water quality, treatment, engineering, safety, and regulatory compliance. Key Accountabilities

• Assess risks and controls following internal audit industry standards and AW IA procedures.
• Lead operational risk-based audits/projects and audit teams ensuring quality and timely audit deliverables. This includes coordination, planning, fieldwork, audit/project reports, and issue resolution.
• Collaborate with and influence stakeholders through effective communication of audit/project observations and recommendations to reduce risk and enhance controls.
• Independently propose recommendations that support AW strategies and objectives.
• Build rapport across diverse teams including AW stakeholders and external vendors throughout audits/projects, manage competing interests as needed.
• Train / develop junior team members to ensure team productivity.
• Assist in the development of a pipeline for talent in area(s) of expertise.
• Ensure communication and performance of responsibilities is organized, efficient, proactive, timely, cost effective and professional.
• Serve as an internal or external representative for AW and/or Internal Audit in areas of expertiseKnowledge/Skills
• Possess in-depth expertise in these operational areas: water and wastewater treatment, water quality, environmental management systems/ procedures, environmental regulations, health and safety regulations, engineering, and operational matters.
• Excellent written and oral communication skills.
• Interpersonal skills, with an emphasis on initiative, knowledge sharing, and decision making.
• Strong project management and planning skills, including the ability to work on multiple projects simultaneously in teams or independently.
• Knowledge of industry policies, procedures, regulations and laws.
• Skill in collecting and analyzing complex data, evaluating information and systems and drawing logical conclusions.
• Intermediate skills using Microsoft Office products (Excel, Word, PowerPoint).
• Proficiency with systems such as SAP and PowerPlan is a plus.Experience/Education
• Bachelor’s degree or equivalent required. Engineering, chemistry, biology, and environmental science areas of study preferred.
• Minimum of seven (7) years of relevant experience with operating water/wastewater treatment and environmental management systems or equivalent preferred.Certifications & Licenses

Water and/or Wastewater Operator License, and/or engineering qualification preferred. Other professional certification(s), licensure, or advanced degree are a plus.Travel Requirements Up to 5% travel within the United States. Travel is scheduled with advanced notice.Work Environment

• Primarily indoor office environment.
• This position offers a 3:2 hybrid schedule, 3 days onsite and 2 days remote.
• This role can be based at any office within the American Water footprint.CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates