Engineering Lead, Endpoint Management - Senior Manager of Infrastructure Engineering

Job Description

In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers. Lead teams towards excellence and demonstrate your skills as a leader.

As a Senior Manager of Infrastructure Engineering at JPMorganChase within the Corporate Technology Employee Platforms Team, you provide overall direction for team members and work on established and moderately complex issues within your specialization. Exercise independent judgement within defined parameters to determine appropriate actions to bring these issues to a resolution.

Job responsibilities

• Serves in a leadership role for multiple technical teams and collaborates with others within the function
• Anticipates the needs and potential dependencies of the broader team
• Provides tasks, guidance, and expectations as necessary
• Identifies and takes action to mitigate and escalate issues to appropriate leadership
• Manages stakeholders and ensures teams deliver the aligned projects in line with the compliance standards, risk and security, service level agreements, and business requirements
• Applies relevant technical expertise, leadership, and business knowledge to projects of moderate to large scope
• Contributes to decisions that influence staffing, budget, and relevant profit and loss
• Advises junior engineers and technologists
• Adds to the team’s culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
• At least 5 years of team leadership experience and 10 years managing mobile devices and endpoints.
• Deep knowledge of iOS, Android, and mobile device management.
• Experience managing large numbers of devices at scale for critical business operations.
• Experience with identity and access management, device security, firewalls, mobile application management (MAM), and authentication.
• Strong leadership experience, with financial services experience

Preferred qualifications, capabilities, and skills

• Experience in managing Windows, Mac, and Chrome OS.
• Ability to guide and coach teams on approach to achieve goals aligned against set strategic initiatives.
• Experience hiring, developing, and recognizing talent.
• Exposure to managing budgets.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.