Daytime Front of House Team Member

At Chick-fil-A, the Team Member role is more than a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business.

Position Type:

• Full-time and Part-time
• Daytime Availability (6am-5pm) is required

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling and closed on Sundays
• Learning first-hand from an Operator and Director team with over 50 years of combined Chick-fil-A experience
• Opportunity for advancement - We are committed to developing our Team Members into future leaders, both in the restaurant and in the community, and we prioritize promoting from within.
• College scholarship opportunities - Access to Chick-fil-A’s Remarkable Futures Scholarship program, which has awarded more than $215 million to Team Members since 1973
• Discounted meals while on-shift
• Competitive pay

Job Summary

The role of the Front of House Team Member is to provide exceptional guest service by Winning Hearts Every Day. Team Members are operationally excellent, attentive & friendly, and able to provide second mile service.

Responsibilities

• Promote C.A.R.E. for Team Members and Guests: Compassion, Accountability, Responsibility, and Excellence
• Use the Core 4: Create eye contact, share a smile, speak with a friendly tone, and always say “My Pleasure”
• Go the 2nd Mile: Connect personally, check-in proactively, and engage generously
• Provide genuine hospitality by anticipating needs, creating a welcoming environment, and ensuring every Guest feels cared for
• Communicate effectively with Guests and Team Members
• Make emotional connections with Guests
• Work with a strong sense of urgency to serve Guests quickly without sacrificing quality of food or service
• Adhere to Chick-fil-A Ocean Township rules and dress code at all times
• Demonstrate faithful stewardship of company resources and assets
• Maintain food safety and cleanliness standards
• Other duties as assigned

Requirements

• Always have a P.U.L.S.E.: Positive Attitude, Unreasonable Hospitality, Leadership, Servant Mindset, and Exceptional Food
• Strong communication and interpersonal skills
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Consistency and reliability
• Able to multi-task and work independently in a fast-paced, team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry up to 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.