Account Support Executive - Interactive, North America
Exciting opportunities await as an Account Support Executive for the Interactive sector in North America! Join our client as they expand their digital business, providing you with a chance to play an important role in supporting game launches and ensuring customer satisfaction.
You will develop strong relationships with internal teams and assist in monitoring the performance of games across various platforms. This remote position based in New Jersey requires someone organised, proactive, and keen to grow in a dynamic environment.
Your responsibilities will include:
- Building and maintaining relationships with key internal teams across multiple time zones.
- Monitoring and reporting on game performance, including testing games in live situations.
- Coordinating game launches and ensuring stakeholders have updated collateral.
- Assisting Account Managers and preparing periodic reports to support the team.
- Maintaining documentation and schedules for customer management.
To succeed in this role, you should be comfortable with the gaming industry, possess strong organisational skills, and have excellent communication abilities. A background in customer service or sales is beneficial. You will thrive in a fun, outgoing, and enthusiastic team that values your contributions.
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