Online Customer Engagement Associate - Entry Level

Join Our Customer Service Leadership Team

Work From Home • Enjoy Flexibility • Grow Your Career

Are you a passionate professional seeking a leadership role that offers flexibility, balance, and long-term growth? We’re looking for dedicated, people-focused individuals to join our Customer Service Leadership Team in a fully remote capacity.

This opportunity is designed for leaders who want more than a title—you want purpose, stability, and growth while maintaining a healthy work-life balance. If you enjoy supporting others, leading with integrity, and building strong teams, this role provides the structure, mentorship, and flexibility to help you thrive both professionally and personally.

Role Overview

Position: Customer Service Leadership
Location: 100% Remote
Schedule: Flexible

As a member of our leadership team, you’ll play a key role in guiding team members, supporting service excellence, and fostering a positive, collaborative culture. You’ll lead by example while helping others grow—without sacrificing flexibility or balance.

Why Join Our Team?

Work-Life Balance

Enjoy the freedom of working from home while creating a schedule that aligns with your lifestyle, family needs, and personal priorities.

Supportive, People-First Environment

Be part of a collaborative organization that genuinely values your well-being, recognizes your contributions, and supports your long-term success.

Mentorship & Leadership Growth

Receive ongoing mentorship and training from experienced leaders invested in your development. Strengthen your leadership skills, confidence, and career trajectory.

Union-Supported Benefits

Work within a union-supported environment that provides stability, fairness, and professional protection—so you can lead with confidence.

Perks & Incentives

• Annual Incentive Trips recognizing leadership performance and dedication

• Insurance Reimbursement Program to support your health and well-being

• Leadership & Skills Development focused on communication, team management, and professional growth

Qualifications

We’re seeking leaders who demonstrate:

• A strong commitment to exceptional customer service

• Excellent communication and interpersonal skills

• The ability to lead, inspire, and motivate teams toward shared goals

• A desire for continuous professional development

• The ability to balance leadership responsibilities with personal well-being

Previous leadership or customer service experience is beneficial, but we value coachability, integrity, and a people-first mindset just as highly.

How to Apply

If you’re ready to join a flexible, supportive, and growth-focused leadership team , submit your resume for consideration.

All interviews are conducted via Zoom video conferencing for your convenience and safety.

Take the Next Step in Your Career

Build a rewarding leadership career where you can work from home, grow your leadership skills, and make a meaningful impact—while maintaining balance in your life .

Apply today and lead with purpose.