Fire Service Coordinator

Be part of the future!

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. Work with an Award-Winning technology that delivers sustainability, safety, and health.

What we offer

· Competitive Starting Pay

· On the Job Paid Training

· Tuition Reimbursement

· Global Advancement Opportunities with Unlimited Career Path

· Company Vehicle (as applicable)

· Referral Bonuses

· Comprehensive Benefits

· Medical/Dental/Vision insurance

· Health Savings Account (HSA)

· Life Insurance

· 401(k) savings plan with company match

· Short-Term and Long-Term Disability

· Employee Assistance Program

· Wellness Program

· And More!

What you will do

This position will be responsible for the packaging and providing invoices to customers who require a complete billing packet, consisting of reports and certified payroll to ensure timely payment.

Coordinates invoice packaging across our fire and HVAC domains. Assesses team performance and adjust as needed to ensure customer satisfaction and cost effectiveness.

How you will do it

• Compile a list of customers to monitor accounts daily to ensure invoices are sent out consistently and in a timely manner.

• Handling invoice packaging from creation to delivery to the customer via email/mail.

• Managing customer requests for backup.

• Maintaining customer relationships by assisting with invoice disputes and resolutions.

• Assisting the billing team at month end to ensure all revenue is captured and billed.

What we look for

Required

• High School Diploma or equivalent

• 3-5 years of customer service

• Excellent communication skills

• Strong organizational skills

• Strong Microsoft Office Products  

HIRING HOURLY RANGE: $31.25-43.27 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at