Supply Chain Customer Svc Rep
Supply Chain Customer Svc Rep requires:
-Customer service
-Customer facing operations (i.e. Customer Service, Sales)
- Order to cash process knowledge - Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e. SAP) / IT applications
-Supply Chain understanding
Supply Chain Customer Svc Rep duties:
-Responsibilities may include handling customer cases and dealing with complex queries to minimize disruption & downtime.
-Monitor and ensure delivery of other functions commitments.
-Support the implementation of differentiating customer experience initiatives, tools and processes, including customer experience testing.
-Differentiate service per customer according to Customer Segmentation, Service Levels, and customer satisfaction level.
Employment Type: Full-Time
Salary: $ 25.00 Per Hour
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