Information Desk Facilitator

Information Desk Facilitator Location Wayne, NJ : Information Desk Facilitator

Wayne, NJ, United States

Responsible for greeting all patients and visitors. A positive image is demonstrated by congenial customer service skills, professional behavior and dress, concise communications, sound judgment, and proficiency in handling inquiries, identifying location of service for patients and providing appropriate directions. Assists in account activation and Document Imaging.

QUALIFICATIONS

Work requires a High School diploma or equivalent and up to one year of basic technical training in medical office practice plus 3 to 6 months of on the job training and orientation. Bilingual preferred. Knowledge of Microsoft Office required. Knowledge of medical terminology is considered an asset

ABOUT US

St. Joseph's Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's “100 Best Places to Work in Health Care”.

ABOUT THE TEAM

St. Joseph's Wayne Medical Center , a division of St. Joseph's University Medical Center and a member of St. Joseph's Health, is a 229-bed acute-care community hospital that provides comprehensive medical and surgical care, emergency and diagnostic services to the residents of Wayne and communities in northern New Jersey. St. Joseph's Wayne Medical Center is sponsored by the Sisters of Charity of Saint Elizabeth. With a “patients first” approach to health care excellence, St. Joseph's physician-employee-volunteer team is focused on providing the very best care available - to our patients, their families and the community.

More than 150,000 patients are treated each year at St. Joseph's Wayne Medical Center. Leading edge clinical services include orthopedics, spine, and sports medicine; cardiology/cardiothoracic services including a diagnostic cardiac catheterization laboratory performing peripheral angiograms and stenting, carotid stenting and pacemaker implants; non-invasive cardiology services including Holter monitoring, 24-hour blood pressure monitoring, echocardiography and trans-esophageal echocardiography; the Acute Rehabilitation Unit providing a full range of inpatient and outpatient services such as those of the North Jersey Swallowing Center; the John Victor Machuga Diabetes Education Center, offering comprehensive education and consultation programs; and expanded Ambulatory Care Center; as well as liver, biliary, and pancreatic consultation services.

JOB INFO

Job Identification 20250431 Job Category Allied Health Posting Date 03/13/2025, 03:53 PM Job Schedule Part time Job Shift Day Locations St. Joseph's Wayne Medical Center