ServiceNow Application Developer I

Job Title: Application Developer I

Location: Barnabas Health Corp

Department: IT&S Service Applications

Req#: 0000184209

Status: Full-Time

Shift: Day

Pay Range: $91,472.00 - $129,204.00 Annual

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The ServiceNow Application Developer I is responsible for designing, developing, and maintaining the ServiceNow platform, focusing on ITSM Pro and HRSD Enterprise applications. This includes designing, coding, troubleshooting, and maintaining applications. The Application developer will do some project management and end-user support as required.

Qualifications:

Required:

• Bachelor’s degree in computer science, computer engineering or programming preferred or relevant work experience.
• 3+ years of hands-on ServiceNow development experience, including ITSM Pro and HRSD Enterprise modules.
• Up-to-date knowledge of different programming languages, such JavaScript, SQL, HTML, and CSS.
• Proven expertise in configuring and customizing ServiceNow workflows, forms, and dashboards.
• Strong knowledge of ServiceNow platform architecture, including Flow Designer, Service Catalog, and Application Development.
• Experience with Agile/Scrum methodologies and tools like Jira or ServiceNow Agile Development.
• Understanding of ITIL v3/v4 frameworks (certification preferred).
• Working knowledge of database systems.
• Experience with ServiceNow integrations (REST/SOAP APIs, IntegrationHub, or similar).

Preferred:

• Familiarity with healthcare industry processes and compliance requirements (e.g., HIPAA) is a plus.

Certifications and Licenses Required:

• ServiceNow Certified System Administrator (CSA) is required.
• ServiceNow Certified Application Developer (CAD) is preferred.
• Certified Implementation Specialist – IT Service Management is preferred.

Scheduling Requirements:

• Full-time, Day

Essential Functions:

• Design effective solutions on the ServiceNow platform by understanding ITSM and HRSD workflows, requirements, and business needs.
• Develop, configure, and customize ServiceNow applications using scripting, UI elements, business rules, and other technologies.
• Integrate ServiceNow with third-party systems via REST/SOAP APIs, Integration Hub, or middleware for data consistency and efficiency.
• Provide technical support, troubleshoot issues, and ensure an optimal user experience.
• Manage platform upgrades, patching, and cloning while maintaining performance, scalability, and security.
• Create reports and dashboards to monitor service performance and provide actionable insights.
• Offer technical expertise in ServiceNow design and Service Management best practices.
• Stay current with platform releases, functionality, and future updates.
• Support training, documentation, and knowledge sharing.
• Identify and resolve bugs to ensure proper platform function.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier healthcare destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

Interested in learning more about our IT&S team? Check out this video from our leadership team!

RWJBarnabas Health is an Equal Opportunity Employer