Claims Coordinator

Claims Coordinator– Freight Consolidation (LOCAL CANDIDATES ONLY AS POSITION IS ONSITE FULL TIME)

RLS Logistics

RLS Logistics is a nationally recognized cold chain logistics provider offering LTL and TL transportation, cold storage warehousing, and e-commerce fulfillment services. Founded in 1968, we are a family-owned company experiencing rapid growth and looking for energetic, hardworking individuals to join our team.

The Role

As a Claims Coordinator – Freight Consolidation , you will be responsible for supporting the full freight claims process and providing customer satisfaction through accurate reporting and resolution.

What You’ll Be Doing

• Manage the entire freight claims process

• Complete all required reporting forms

• Process all claims for and against RLS

• Compile and report claim status updates

• Manage all returns to the cross-dock facility

• Coordinate customer dispositions of OS&D product, including trans-shippers and returns

• Ensure total customer satisfaction

• Maintain knowledge of claims rules and regulations

• Meet performance metrics as outlined by management

• Perform other duties as assigned teamwork is essential to getting the job done

What You Need to Succeed

• Education: High School Diploma or GED

• Experience: Not required

• Licenses/Certifications: None required

• Travel: None

• Physical Requirements: N/A

• Behavioral Expectations:

  • Be Humble

  • Stay Hungry

  • Live Smart

Work Environment & Schedule

• Environment: Fast-paced, challenging workplace with opportunities for personal and professional growth. This position is NOT REMOTE and will report onsite in office full time. No remote candidates will be considered. 

• Setting: Office environment, business casual attire

• Schedule: Weekdays

Benefits

• Medical and Dental Insurance

• Paid Time Off (PTO)

• 401(k) with company match

• Team member recognition awards

• Education and development opportunities

Reporting Structure

• Reports to: Claims Manager

• Direct Reports: None
  
  

RLS Logistics is an Equal Opportunity Employer (EOE)