Account Manager
Job Description
Job Description
We are looking for an experienced Account Manager to join our team in Newark, New Jersey. In this role, you will oversee critical logistics and account management operations to ensure seamless customer service within the transportation industry. This is a long-term contract position offering the opportunity to build strong relationships and make a significant impact in a fast-paced environment.
Responsibilities:• Coordinate weekly schedules from customers and provide detailed summary reports.
• Manage container requests from storage facilities and oversee inventory updates.
• Dispatch drivers for mounting, staging, and delivery operations.
• Prepare and finalize bills for all shipments in line with contract rates.
• Organize driver schedules and routes using specialized tools.
• Maintain accurate and up-to-date inventory records, ensuring adjustments are made promptly as container statuses change.
• Oversee processes to handle short-term container storage and coordinate returns to storage for seasonal items.
• Ensure weekend operations run smoothly by preparing bills in advance and setting up drivers with clear instructions.
• Collaborate with internal teams to uphold service quality and operational efficiency.• Proven experience in account management within the transportation or logistics industry.
• Strong skills in B2B sales and building relationships with clients.
• Ability to manage inbound inquiries and provide excellent customer service.
• Familiarity with logistics tools and inventory management systems.
• Exceptional organizational abilities and attention to detail.
• Effective communication skills for coordinating with drivers, clients, and internal teams.
• Availability to work flexible hours, including weekends, as needed.
• Proficiency in handling invoices and shipment documentation.
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