Cigar Lounge Retail Associate

Job Description

Job Description

Job description:

Overview
Mane Street Cigars & Lounge is an established premium cigar retailer and lounge offering a relaxed, upscale atmosphere for cigar enthusiasts. We're seeking a motivated, knowledgeable, and personable Retail Associate to join our team. The ideal candidate s passionate about cigars, enjoys engaging with guests, and takes pride in maintaining an exceptional customer experience.

You'll be the face of the lounge, welcoming guests, providing product recommendations, handling retail transactions, and ensuring the space remains clean, inviting and fully stocked.

Responsibilities

• Greet customers and provide personalized recommendations based on taste and experience level.
• Maintain product knowledge on brands, blends, and cigar accessories (cutter, lighters, humidors, etc.).
• Operate POS system for sales transactions, purchase order creation and receiving, inventory control, etc.
• Restock and organize the humidor; monitor humidity levels and inventory rotation.
• Assist with daily lounge upkeep, including cleaning glassware and ashtrays, and resetting seating areas.
• Support events, tastings, and promotions by preparing displays and engaging guests.
• Enforce lounge policies regarding smoking areas, outside products, and member privileges.
• Handle cash and credit transactions accurately and responsibly.
• Contribute to a positive, team-oriented environment and uphold the brand image of Mane Street Cigars & Lounge.

Experience

• 1-2 years of retail, hospitality, or lounge/bar experience preferred.
• Strong customer service and communication skills.
• Basic understanding or interest in premium cigars (training provided).
• Ability to multitask in a social and fast-paced environment.
• Professional, reliable, and punctual demeanor.
• Must be at least 21 years old.
• Flexible availability, including evenings, weekends, and special events.

Benefits

• Competitive hourly rate plus tips.
• Employee discounts on cigars and accessories.
• Opportunities for growth within the company.
• Fun, relaxed atmosphere with strong sense of community and brotherhood/sisterhood.

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person