Medical Receptionist Call Center 1 (Oakhurst)

Allied Digestive Health
Oakhurst, NJ
About the Role:

The Medical Receptionist Call Center 1 in Oakhurst, NJ plays a critical role in ensuring smooth and efficient communication between patients and healthcare providers within the health care and social assistance industry. This position is responsible for managing inbound and outbound calls, scheduling appointments, and providing accurate information to patients regarding services, policies, and procedures. The role requires maintaining a professional and empathetic demeanor while handling sensitive patient information and addressing diverse patient needs. The Medical Receptionist serves as the first point of contact for patients, contributing significantly to patient satisfaction and the overall reputation of the healthcare facility. Success in this role results in streamlined patient flow, reduced wait times, and enhanced coordination between patients and medical staff.

We are excited to announce that we are looking for a F ull-Time, Medical Receptionist Call Center 1 at Monmouth Gastroenterology in Oakhurst, NJ.

Minimum Qualifications:
  • High school diploma or equivalent.
  • Previous experience in a customer service or call center environment, preferably within healthcare.
  • Basic computer proficiency, including familiarity with scheduling software and electronic health records.
  • Strong verbal communication skills and the ability to handle multiple calls efficiently.
  • Knowledge of HIPAA regulations and patient confidentiality requirements.
Preferred Qualifications:
  • Experience working specifically as a medical receptionist or in a healthcare call center.
  • Familiarity with medical terminology and healthcare insurance processes.
  • Proficiency in using advanced features of EHR systems.
  • Bilingual abilities, especially in Spanish or other commonly spoken languages in the United States.
  • Certification in medical office administration or related fields.
Responsibilities:
  • Answer and manage a high volume of inbound calls from patients seeking appointment scheduling, information, or assistance.
  • Schedule, reschedule, and confirm patient appointments accurately using electronic health record (EHR) systems or scheduling software.
  • Provide clear and courteous communication regarding office policies, insurance requirements, and patient preparation instructions.
  • Maintain confidentiality and security of patient information in compliance with HIPAA and organizational policies.
  • Coordinate with medical staff and other departments to ensure timely patient care and resolve scheduling conflicts or patient concerns.
Skills:

The required skills such as strong verbal communication and computer proficiency are essential for managing patient interactions and accurately scheduling appointments on a daily basis. Knowledge of HIPAA and patient confidentiality ensures that sensitive information is handled appropriately, maintaining trust and compliance. Preferred skills like familiarity with medical terminology and healthcare insurance processes enable the receptionist to provide more detailed and accurate information to patients, improving service quality. Bilingual abilities enhance communication with a diverse patient population, reducing language barriers and increasing patient satisfaction. Overall, these skills combine to create a professional, efficient, and patient-centered call center environment.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Monday-Friday 8:30am to 5pm
Posted 2026-02-11

Recommended Jobs

Crunch Custodian (Part Time)

Fitness Holdings
Paramus, NJ

Job Summary: The Custodian is responsible for cleaning the building and contents within, the grounds and various maintenance duties. He/She will demonstrate an aptitude and command of all company…

View Details
Posted 2026-01-29

Behavior Analyst Board Certified (BCBA)

Kaleidoscope ABA Therapy Services
Camden, NJ

Location: Camden , NJ 08101 Date Posted: 01/31/2026 Category: Clinical Education: Master's Degree We are proudly expanding our Autism program with the utilization of evidenced based ABA pra…

View Details
Posted 2026-01-31

Youth Services Librarian (Librarian I)

Jersey City Free Public Library
Jersey City, NJ

JCFPL JOB TITLE: Youth Services Librarian   LOCATION: Heights Branch Library REPORTS TO: Branch Manager CIVIL SERVICE JOB TITLE: Librarian I STARTING SALARY RANGE: $64,022 - $68,834 per…

View Details
Posted 2026-01-15

Subcontractors Wanted!

Advanced Disaster Recovery
Toms River, NJ

Advanced Disaster Recovery, Inc., is a leading restoration contractor in the NY/NJ/PA/CT area with more than 35 years of experience in disaster restoration, is looking for motivated, service-centric …

View Details
Posted 2026-02-01

SAP BI/BW Analyst

Avventis Inc
Edison, NJ

Having a clear understanding of the BI product and functionality and remaining current on BI product offerings and capabilities (including Business Objects). Ensuring cost effective BI design, develo…

View Details
Posted 2026-01-28

Risk Management - Market Risk Coverage Lead - Vice President

JPMorgan Chase & Co.
Jersey City, NJ

Job Description As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticip…

View Details
Posted 2026-02-12

AWS Engineer

Zone IT Solutions
Jersey City, NJ

We are looking for a skilled AWS Engineer. In this role, you will be responsible for the design, implementation, and management of AWS cloud solutions to help our clients optimize their operations. …

View Details
Posted 2026-01-14

Automotive BDC Representative

Autoland Toyota Chrysler Jeep Dodge Ram
Springfield, NJ

At Autoland Toyota, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through di…

View Details
Posted 2025-08-28

Head of Business Development, (Customer Service, CX)

INEOS Automotive
Montvale, NJ

INEOS Automotive – Built For More Story so far Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 d…

View Details
Posted 2026-01-15