Compliance Manager

Job Description

Job Description

Role summary

Commercial Compliance Manager

Location: Carteret, NJ

Join our dynamic team as a Commercial Compliance Manager ! In this pivotal role, you will be responsible for overseeing commercial compliance processes that safeguard our margins and enhance operational efficiency within a high-volume distribution environment. Your expertise will play a key role in managing customer agreements, contracts, pricing controls, credit insurance limits, and inventory/order execution, ensuring our operations run smoothly and effectively.

Key Responsibilities

• Customer Agreements Compliance : Enter and track agreements, ensuring a 90-day commitment and billing customers for non-compliant inventory.
• Contracts & Legal Coordination : Own the intake and review workflow for customer contracts, serving as the internal point of contact for signature requirements.
• Order & Warehouse Aging Control : Ensure timely shipment of non-stock/custom items within two business days of arrival, conducting thorough reviews of open orders.
• Pricing Governance : Manage price override approvals and customer price increases, ensuring all documentation and minimum price updates are completed as per policy.
• Credit Insurance & Limits Compliance : Ensure AR credit insurance coverage aligns with approved limits, maintaining compliance.
• Cost Governance : Drive the monthly manual-cost review and update ERP according to established processes.
• Manage Stock Agreements : Ensure accurate entry and tracking of STP/custom stock agreements, consistently enforcing customer commitments and billing according to established terms.
• Act as Contracts Point Person: Coordinate the review and approval processes for customer contracts, maintaining executed copies and ensuring all required terms and attachments are accurately captured.
• Oversee Aging Control : Monitor and resolve non-stock/custom item aging by ensuring items received are shipped within two business days. Proactively follow up with warehouse and operations to clear exceptions.
• Review Open Orders : Conduct regular reviews of open orders to determine ship/backorder/close status. Investigate exceptions and document outcomes diligently.
• Manage Price Overrides : Validate and approve price override requests, confirming rationale and margin impact. Escalate any requests that fall outside of our established policy.
• Lead Price Increase Process : Prepare notices and coordinate timing for price increases. Update ERP minimums and pricing rules with meticulous documentation for transparency.
• Ensure AR Credit Insurance Compliance : Verify client coverage and ensure that limits align with approvals. Proactively identify and resolve any gaps before taking on additional exposure.
• Execute Monthly Cost Updates : Perform standard monthly cost review, update ERP costs, and maintain a clear audit trail for accountability.

Requirements & Qualifications

• 3–7+ years in a distribution or wholesale office role, covering contracts, pricing controls, order management, or credit/AR support.
• Proficient in ERP systems (such as Sage 100, NetSuite, Dynamics, or similar) and advanced Excel skills are essential.
• Strong follow-through with the ability to enforce policy tactfully; comfortable escalating issues with clear and thorough documentation.

Company Benefits

• Full-Time Position
• Insurance
• Life Insurance
• 401K
• PTO
• Paid Holidays